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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

July 22, 2020

Super great team to work with Had a great experience with purchasing our first vehicle from Rapids Honda. They were on time for our prescheduled test drive and had everything ready More

by elgreen0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Kevin Kue
Jul 22, 2020 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Wade! We're glad to hear he and the team delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 22, 2020

EVERYTHING YOUR LOOKING FOR IN A DEALERSHIP I DID PURCHASE MY HONDA CRV RIGHT BEFORE THIS DEALERSHIP OPENED BUT I HAVE USED THERE SERVICE DEPARTMENT EXCLUSIVELY SINCE AFTER BEING MISLED BY More

by laura1464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHAD ZASTROW
Jul 24, 2020 -

Rapids Honda responded

Laura, thanks for your kind words for our service department! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda, we look forward to seeing you next time! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 22, 2020

Great group of people to deal with. Had a slight hiccup at check in but other than that everything was very smooth. Very timely and professional service, the technicians do a great job. More

by Zac1
Recommend Dealer
Yes
Employees Worked With
Luke Smith, Steven Jarvimaki
Jul 24, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! We are glad to hear that our service team provided a positive experience, and we look forward to serving you next time. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 22, 2020

Honda could do better I had a Toyota vehicle and had my oil changes at the dealership, the Toyota dealership was always a good Experience, The people greeted you, they neve More

by llden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 22, 2020 -

Rapids Honda responded

We're sorry to hear that your visit wasn't up to par. If you would like to give us some more detail, please don't hesitate to reach out to us directly. Thank you for choosing Rapids Honda, we hope you will give us the opportunity to serve you better next time. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2020

Not impressed with my whole experience. Certain thing's should not be pushed on customers if they don't really need the options. I financed more than the vehicle is worth due to this. Financing was ridicul More

by RyanP93!
Recommend Dealer
No
Employees Worked With
Serena, John Yangwel, Roger Thomas
Aug 07, 2020 -

Rapids Honda responded

Hello Ryan, We're sorry that you didn't have a completely satisfying visit. Someone from our management team will be reaching out to you to discuss. Thank you for your time, and hopefully we can get to the bottom of this. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2020

Lucas Smith helped us arrange an oil change for our ‘15 Pilot. Work completed by Steven Jarvimaki. Appointment and service were ***** We’ll be back! More

by maryibook
Recommend Dealer
Yes
Employees Worked With
Lucas Smith. Steven Jarvimaki
Jul 21, 2020 -

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2020

Vehicle Test Drive My wife and I set up a test drive on a used vehicle and had Jake help us out from the sales side. He was honest and straightforward with our discussi More

by AndoverFamily
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Braun
Jul 21, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Jake had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2020

Good experience All employees were pleasant and knowledgeable. I felt comfortable throughout the process and appreciated how they worked with me to get financing I wa More

by mkmelby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Kevin Kue, Jihan Moore
Jul 21, 2020 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2020

Good experience in sales not to much in the service the check engine light came on after one day they recommended I wait until it becomes a serious issue who wants to buy a car with any issues More

by Tydye
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Isaac Yang
Jul 21, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We are delighted to hear about your good experience with our sales team. We're sorry to hear that your service visit didn't meet the high standards our guests have come to expect. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2020

I have already written a review. Please check I have already submitted a review of the service I received. I do hope that it is still available to you. In essence, I thought that the young man wi More

by mmarkowitz0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A picture of the young man with whom I dealt is not available below. Nor is his name
Jul 21, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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