Rapids Honda

Honda could do better I had a Toyota vehicle and had my oil changes at the dealership, the Toyota dealership was always a good Experience, The people greeted you, they neve I had a Toyota vehicle and had my oil changes at the dealership, the Toyota dealership was always a good Experience, The people greeted you, they never made you stand around while waiting to be help while they did paperwork or talk to each other then help you, Toyota gave you an up dates if it was taking a long time and they explained to me what they did to my vehicle. More

Not impressed with my whole experience. Certain thing's should not be pushed on customers if they don't really need the options. I financed more than the vehicle is worth due to this. Financing was ridicul should not be pushed on customers if they don't really need the options. I financed more than the vehicle is worth due to this. Financing was ridiculous. Had to drive back up there, an hour away, to sign paperwork that should have been done right the first time. Then, the temporary license in the window expired and she wanted me to drive back AGAIN to get a new one. Right now, if I had the option, I'd give the vehicle back and cancel the whole sale and go some place else. More

Lucas Smith helped us arrange an oil change for our ‘15 Pilot. Work completed by Steven Jarvimaki. Appointment and service were ***** We’ll be back! Pilot. Work completed by Steven Jarvimaki. Appointment and service were ***** We’ll be back! More

Vehicle Test Drive My wife and I set up a test drive on a used vehicle and had Jake help us out from the sales side. He was honest and straightforward with our discussi My wife and I set up a test drive on a used vehicle and had Jake help us out from the sales side. He was honest and straightforward with our discussion, not beating around the bush. I like that. More

Good experience All employees were pleasant and knowledgeable. I felt comfortable throughout the process and appreciated how they worked with me to get financing I wa All employees were pleasant and knowledgeable. I felt comfortable throughout the process and appreciated how they worked with me to get financing I was comfortable with. I was also impressed with the added warranty and other dealer-specific perks. More

Good experience in sales not to much in the service the check engine light came on after one day they recommended I wait until it becomes a serious issue who wants to buy a car with any issues check engine light came on after one day they recommended I wait until it becomes a serious issue who wants to buy a car with any issues More

I have already written a review. Please check I have already submitted a review of the service I received. I do hope that it is still available to you. In essence, I thought that the young man wi I have already submitted a review of the service I received. I do hope that it is still available to you. In essence, I thought that the young man with whom I dealt was probably the most efficient and personable service rep I have ever had dealings with in my 21 or so years of driving Honda cars. (Two other considerations: other reps were fine over the years but Isiah, I believe that was his name, was that much better and if coupons, price matching or lower prices and the like were available, I would service my car at Coon Rapids as regularly as possible) More

Good Experience with Service Dept., but please wear masks! Lucas was very considerate and helpful, and he was wearing a mask. Other employees working in the same area were not wearing masks, however, and were Lucas was very considerate and helpful, and he was wearing a mask. Other employees working in the same area were not wearing masks, however, and were doing a lot of talking on the phone and with customers. That's a great way to spread virus, and that made me very uncomfortable. ALL your customer-facing employees should be in masks! More

Lucas was competent and made sure I understood everything. He went above and beyond to ensure I had a superior experience at Rapids Honda. Thanks everything. He went above and beyond to ensure I had a superior experience at Rapids Honda. Thanks More

Great service at Rapids Honda! I pulled into the service garage and they checked me in less than 5 minutes. I don't exactly remember Travis, but I had no complaints about anyone. I pulled into the service garage and they checked me in less than 5 minutes. I don't exactly remember Travis, but I had no complaints about anyone. Lucas Smith was so courteous and personable. I really appreciated his manner and explanation when they were complete. I had the 45 minute oil change and he honored that and got me out within that time frame - that alone was amazing. The place was CLEAN too!! More