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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

April 25, 2022

The wait was not that long at all. Service was completed in a very reasonable amount of time. More

by nvue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Apr 26, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 24, 2022

Took almost $100 for gas and almost 2 weeks to get any type of satisfaction. Will never buy from rapids honda again! More

by pamkonieczk16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Zastrow, Paige Thimmesch
Apr 26, 2022 -

Rapids Honda responded

Pam, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Katie Young General Sales Manager (952) 207-7800 kyoung@rapidshonda.com

April 21, 2022

Great service and super fast work! Was in and out within an hour :) nicely done More

by sam.tiwari025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Apr 22, 2022 -

Rapids Honda responded

We are so glad that we had the opportunity to work with you, Sam, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 21, 2022

Great customer service and helpful sales staff. John D. was super helpful and didn't pressure us at all. More

by dan.stef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Katie Young, Jon Dahl, Angie Sauro
Apr 22, 2022 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Jon had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 21, 2022

My experience with Rapids Honda has been amazing. The sales team is friendly and patient. They help you understand all options as well as all the features of the car you are purchasing. This was my f More

by lisaran68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas, Bob Wiener
Apr 22, 2022 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 21, 2022

Bought a used Ram truck from here and traded in a Jeep. Absolutely low balled my Jeep without even test driving it. Almost walked out but my sales guy Roger was awesome and went to bat for me. Got a few th More

by Jreich13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Schiltz, Roger Thomas
Apr 26, 2022 -

Rapids Honda responded

Although we are disappointed to hear about your trying experience here at Rapids Honda, we do appreciate your honest feedback. It is great to hear that Roger remained professional and helpful. Please reach out to me directly if you would like to further discuss your experience. We hope you give us another chance at your business. Katie Young General Sales Manager (952) 207-7800 kyoung@rapidshonda.com

April 20, 2022

Great service. Only one issue mud on floor matt driver side from Tech person. The oil change and tire rotation was performed well. More

by tigercrane007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh
Apr 21, 2022 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 20, 2022

Rapids Honda always takes great care of me, my family, and our vehicles. Service is always top notch and they remember who we are. More

by mikmisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Spah, Roger Thomas, Chad Zastrow, Shawn Richter
Apr 21, 2022 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 20, 2022

John is excellent and very friendly person . He helped me to get the car I wanted for long time More

by vidhyapathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jon Dahl
Apr 21, 2022 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jon and our team met your expectations. Thank you again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 20, 2022

I had a service appointment to have my new car rust proofed, new license plates to be put on and new floor mats to be put in. Marlin took the time to explain the process. Also provided me with a car to More

by pslemieux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jake Braun, Shane Stegeman, Marlin Haney, Bob Wiener
Apr 21, 2022 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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