Rapids Honda

Service person was professional and knowledgeable. Clean and comfortable waiting area, yesterday's service was provided by Drew Mechley. Clean and comfortable waiting area, yesterday's service was provided by Drew Mechley. More

Bait and Switch is the name of the game at Rapids Honda of Coon Rapids. Sales person Adam was very nice and not pushy at all, I would work with him any day except for one thing. When it came down to buyin of Coon Rapids. Sales person Adam was very nice and not pushy at all, I would work with him any day except for one thing. When it came down to buying the truck, he informed me that there were $5000 of add-ons that were not on the sticker price. I have a vehicle for trade that the appraiser undercut the value by $2000.. Add the bait and switch and it turns out to be about a $7000 difference on a vehicle that was in worse condition than the one I was trading in. NO NEGOTIATION WHAT SO EVER. I decided NOT to do business with them and will probably never do business with them ever. I should have read the reviews prior to wasting my time. The Hyundai dealership is way better with the sticker price without the add-in forced into the deal. Overall this is a thumbs down to the Rapids Honda dealership in Coon Rapids. My advice, stay, stay far away… More

Did not like my experience there in Aug 2023. Dealt with Roger. They played the old game of bringing out the Manager to close the deal. They did not want to share the price of the car, just focu Dealt with Roger. They played the old game of bringing out the Manager to close the deal. They did not want to share the price of the car, just focusing on the monthly payment. I asked 2 other people I know who had a Honda, they also went there and agreed with me. I should have asked them first and saved sometime. Also they undervalued my trade-in by $4,000. 2 other dealers offered me $4,000 more than Rapids after we agreed on the price of the vehicle. More

I purchased my Honda CRV from Rapids Honda in 2019 , They were very friendly and helpful, I continue to go this dealership for all my needs for my vehicle, they are always friendly, customer focused, wait ti were very friendly and helpful, I continue to go this dealership for all my needs for my vehicle, they are always friendly, customer focused, wait times are acceptable. More

I had an appointment last week to fix my HR-V. The service was wonderful. Mikey Estrada was friendly and helpful. The service was wonderful. Mikey Estrada was friendly and helpful. More

Shawn did an outstanding job taking care of my wife’s damaged car. He understood our situation and worked very hard to make the repair as easy and efficient as possible damaged car. He understood our situation and worked very hard to make the repair as easy and efficient as possible More

Once again, Rapids Honda did an outstanding job with my CR-V. The service department is tops of the 5 stars. Mikey Estrada was my service department contact today. He was pleasant, told me what was going t CR-V. The service department is tops of the 5 stars. Mikey Estrada was my service department contact today. He was pleasant, told me what was going to happen and the service was completed WAY BEFORE the expected time. Thanks to Mikey today, the Service Department, and Rapids Honda! More

A great sales team and a fabulous service squad. The service department exceeded my expectations in all areas, including reception and early sign-in, providing a loaner vehicle, sharing updates duri The service department exceeded my expectations in all areas, including reception and early sign-in, providing a loaner vehicle, sharing updates during the waiting period, offering maintenance information about the vehicle, and patiently answering lots of questions. The parts department was equally meticulous in researching and providing information about the accessories I was interested in. All three departments deserve a 10/10. More

I enjoyed very friendly and fast service - very professional and knowledgeable. Clean and comfortable waiting area professional and knowledgeable. Clean and comfortable waiting area More