Rapids Honda

a minute agoNEW-Edit Delete Very dishonest dealer. They post discounted new vehicle pricing on their webpage and on sites like CarFax and CarSoup to lure you into their dealership. They state that var They post discounted new vehicle pricing on their webpage and on sites like CarFax and CarSoup to lure you into their dealership. They state that various services are "complimentary" on their webpages: "LIFETIME POWERTRAIN WARRANTY - THREE YEARS COMPLIMENTARY MAINTENANCE - LIFETIME CAR WASHES 1st of 10 applications of the Auto Butler exterior protection & Diamon Fusion windshield enhancement, Lojack theft and recovery hardware system, and Honda all-season pro pack". In actuality when you visit the dealer you find out that there are no real dealer discounts and that they add THOUSANDS of dollars of unwanted dealer added options, even to "In Transit" vehicles that have not arrived on their lot yet. They do this to "Honda Certified" used vehicles on their lot also, many of which were already sold once by them with these options originally. They tell you that these unwanted options are "required and already on the vehicles". Do what I did, walk out the door and buy your brand new 2024 Honda at another honest dealer that acually gives you the advertised discount off MSRP (almost $2000 in my case) and does not force or pressure you to add $$$$ of useless overpriced unwanted dealer added options (extra big profit to the dealer) to an already expensive vehicle. More

I had an excellent experience in the Service Department at Rapids Honda, everybody was great to work with.! at Rapids Honda, everybody was great to work with.! More

Bait and Switch is the name of the game at Rapids Honda of Coon Rapids. Sales person Adam was very nice and not pushy at all, I would work with him any day except for one thing. When it came down to buyin of Coon Rapids. Sales person Adam was very nice and not pushy at all, I would work with him any day except for one thing. When it came down to buying the truck, he informed me that there were $5000 of add-ons that were not on the sticker price. I have a vehicle for trade that the appraiser undercut the value by $2000.. Add the bait and switch and it turns out to be about a $7000 difference on a vehicle that was in worse condition than the one I was trading in. NO NEGOTIATION WHAT SO EVER. I decided NOT to do business with them and will probably never do business with them ever. I should have read the reviews prior to wasting my time. The Hyundai dealership is way better with the sticker price without the add-in forced into the deal. Overall this is a thumbs down to the Rapids Honda dealership in Coon Rapids. My advice, stay, stay far away… More

Service person was professional and knowledgeable. Clean and comfortable waiting area, yesterday's service was provided by Drew Mechley. Clean and comfortable waiting area, yesterday's service was provided by Drew Mechley. More

Did not like my experience there in Aug 2023. Dealt with Roger. They played the old game of bringing out the Manager to close the deal. They did not want to share the price of the car, just focu Dealt with Roger. They played the old game of bringing out the Manager to close the deal. They did not want to share the price of the car, just focusing on the monthly payment. I asked 2 other people I know who had a Honda, they also went there and agreed with me. I should have asked them first and saved sometime. Also they undervalued my trade-in by $4,000. 2 other dealers offered me $4,000 more than Rapids after we agreed on the price of the vehicle. More

I purchased my Honda CRV from Rapids Honda in 2019 , They were very friendly and helpful, I continue to go this dealership for all my needs for my vehicle, they are always friendly, customer focused, wait ti were very friendly and helpful, I continue to go this dealership for all my needs for my vehicle, they are always friendly, customer focused, wait times are acceptable. More

I had an appointment last week to fix my HR-V. The service was wonderful. Mikey Estrada was friendly and helpful. The service was wonderful. Mikey Estrada was friendly and helpful. More

Shawn did an outstanding job taking care of my wife’s damaged car. He understood our situation and worked very hard to make the repair as easy and efficient as possible damaged car. He understood our situation and worked very hard to make the repair as easy and efficient as possible More

Once again, Rapids Honda did an outstanding job with my CR-V. The service department is tops of the 5 stars. Mikey Estrada was my service department contact today. He was pleasant, told me what was going t CR-V. The service department is tops of the 5 stars. Mikey Estrada was my service department contact today. He was pleasant, told me what was going to happen and the service was completed WAY BEFORE the expected time. Thanks to Mikey today, the Service Department, and Rapids Honda! More