Rapids Honda

Great Service I just bought a New 2020 Honda CRV-Touring from Rapid Honda. The price I got was better than any other local dealership offered & the service was exce I just bought a New 2020 Honda CRV-Touring from Rapid Honda. The price I got was better than any other local dealership offered & the service was excellent. I recommend buying from this dealership. More

This Honda dealership is awesome! Customer service is great and the work that has been done on our vehicles has been very satisfying. Thanks for your service. great and the work that has been done on our vehicles has been very satisfying. Thanks for your service. More

Great as usual This is my second visit to Rapids Honda. Things were just perfect. Lucas was great! This dealership is very close to me. So glad they came to our This is my second visit to Rapids Honda. Things were just perfect. Lucas was great! This dealership is very close to me. So glad they came to our area. More

Perfect! My car was taken care of promptly and I was updated on the process and when it was ready to pick it up within a reasonable time. My car was taken care of promptly and I was updated on the process and when it was ready to pick it up within a reasonable time. More

High Priced You charge way to much for an oil change and tire rotation. At Midas it's 49.99 for the same exact service, time to switch. I would recommend your de You charge way to much for an oil change and tire rotation. At Midas it's 49.99 for the same exact service, time to switch. I would recommend your dealership, but not service based on the price More

Everyone one there was very professional and courteous shaun worked with us he is very talented thanks for figuring out what the problem was and at checkout I really don’t remember his name but he was ver shaun worked with us he is very talented thanks for figuring out what the problem was and at checkout I really don’t remember his name but he was very nice and professional he he helped us to get a discount and was very courteous he More

I would give 0 stars if that was a choice. I was very disappointed they quoted me $3200 to fix my air conditioning. I went to an independent garage and got it fixed for $250. I will never go back to Rapi disappointed they quoted me $3200 to fix my air conditioning. I went to an independent garage and got it fixed for $250. I will never go back to Rapids after this experience. More

easy in, easy out Thanks for getting me in EARLY, following my unfortunate encounter with a mangled tire. I rely heavily upon my new Honda Passport, and I really APPRE Thanks for getting me in EARLY, following my unfortunate encounter with a mangled tire. I rely heavily upon my new Honda Passport, and I really APPRECIATED the rental car while mine was being attended to. More

Roger was so patient and helpful finding me the perfect vehichle. After we test drove 4 vehicles in one day, I left with no pressure to continue driving similar vehicles at other dealerships, while waiting vehichle. After we test drove 4 vehicles in one day, I left with no pressure to continue driving similar vehicles at other dealerships, while waiting for insurance quotes. In 4 days I drove many vehichles, and had appointments to drive more. I wanted to redrive one of the 4 vehicles I tested out with Roger. I called his cell phone Saturday morning to make certain he'd be available as he was not pushy. He said he'd be ready for me to come in and have the vehicle ready. I ended up wanting to purchase it. It needed a good detail, which he assured us would be done. When we sat to do paperwork he was offering protectant for the vehichle. Being my husband has a shop and all the products we decided to decline. He was not pushy at all. However being we declined, the new car sales manager came over and informed me that 2 of the protectants had already been applied and therefore the price of the vehicle was $700 more than advertised. She then told me being we didn't want it they knew what I was looking for and would call me if they got anything in my price range. Wait, what? You're asking me to leave because I opted out of a protectant?? I explained how that is false advertising, on top of that, why am I being asked to buy something that was already applied? She then proceeded to tell me she was already $3,000 upside down on that vehichle! Well if you're already upside down why are you spending $700 coating a car with a special wax? And why wasn't it included on the sticker with the package and options? And why wasn't it included in the sticker price? And why did you price a vehicle $3000 below what you paid? There was no negotiation of the asking price. We noticed the car was almost ready for tires but we were told we would have to pay additional as the sticker price reflected the vehicle as it stood by the used car sales manager. Makes sense, but the female manager just contradicted that! After a conversation took place I was astonished at how she came at me aggressively and disrespectful as I was about to buy the most expensive vehichle we've EVER purchased. At this point I stood up to leave and let her know I would never step foot in her dealership again. Roger made it right. He waived the additional fees and had the car detailed and spotless inside. I got the car I wanted, at a pretty fair price. I'm happy with my purchase and with Roger as well as the finance man we worked with. More

Great service! Beautiful new facility, waiting area that is large and comfortable, friendly employees, fast service! I am very happy that Honda is now in Coon Rapids Beautiful new facility, waiting area that is large and comfortable, friendly employees, fast service! I am very happy that Honda is now in Coon Rapids - so convenient! Thanks More