
Rapids Honda
Coon Rapids, MN
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Painless, informative and exciting adventure. I came to Rapids Honda to lease a CRV. I was picked up at my home by the sales person who exceeded all my expectations of service that I was looking I came to Rapids Honda to lease a CRV. I was picked up at my home by the sales person who exceeded all my expectations of service that I was looking for. I left that day with a new car and am happy with my decision. More
Went in to pickup my wife’s car from the auto butler and picked up a new car. Shane said he’d help me out with a demo every time we come in for auto butler treatments for both our cars now. Fantastic!! picked up a new car. Shane said he’d help me out with a demo every time we come in for auto butler treatments for both our cars now. Fantastic!! More
The salesman Adam worked very hard for our business. He showed us several cars that were in our buget, but they weren't right for us. He then ended up showing us a car well over our price point, and of cou showed us several cars that were in our buget, but they weren't right for us. He then ended up showing us a car well over our price point, and of course we fell in love with it. He keep coming back to us with a lower monthly payment until we said yes, but what we didn't understand was they included 4 packages into the monthly price - rustproofing, auto butler, diamon fusion, and the all service pro pack. We agred to the first three (without being told the price of them), but said we didn't want the pro pack. It was late when we signed all the papers, (and shame on us, we didn't take the time to thorough go thru the paperwork until the next day), low and behold, they included the $995 pro pack, and the other service were $399, $799, and $999. Had we known the prices UP FRONT, we would not have agreed to any of them. We live an hour away, and now have to drive 2 hrs round trip every 6 months to get what we paid for. Plus, the batteries died 4 days after we bought the car, but at least they put a new battery in it for free. We won't buy another car from them, as we felt a little duped. More
Chad always goes above and beyond to make sure we are taken care of! He makes sure everything is done and done correctly, if it is not he makes sure it gets redone. taken care of! He makes sure everything is done and done correctly, if it is not he makes sure it gets redone. More
It was okay. It was okay when they brought me in for the right thing. The first appointment was for a service they did not do that day so I had to make another ap It was okay when they brought me in for the right thing. The first appointment was for a service they did not do that day so I had to make another appointment and come back a different day. More
Awesome service. Quick and easy car buying. Everything was at my convenience. There was some service work concerns that they quickly addressed. I appreciate the customer focused approach and the time they was at my convenience. There was some service work concerns that they quickly addressed. I appreciate the customer focused approach and the time they took to ensure my experience was a good one. More
We purchased a new car in August. Jihan was great to work with and everyone we encountered was friendly and efficient. We love our new Accord! with and everyone we encountered was friendly and efficient. We love our new Accord! More
Friendly, attentive, customer focused. Communication was good, good selection of cars. Two different employees told me ‘a lady from South Dakota is coming to see this vehicle.’ Don’t know if true, but felt good, good selection of cars. Two different employees told me ‘a lady from South Dakota is coming to see this vehicle.’ Don’t know if true, but felt like lame sales push. More