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Rapids Honda

Coon Rapids, MN

3.8
2,678 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,678 reviews

August 14, 2020

Painless, informative and exciting adventure. I came to Rapids Honda to lease a CRV. I was picked up at my home by the sales person who exceeded all my expectations of service that I was looking More

by billandsueekstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mickelson, John Yangwel
Aug 15, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope you’ll enjoy your new CR-V! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 14, 2020

Went in to pickup my wife’s car from the auto butler and picked up a new car. Shane said he’d help me out with a demo every time we come in for auto butler treatments for both our cars now. Fantastic!! More

by mhilleren
Recommend Dealer
Yes
Employees Worked With
Shane? Sales mgr?, Kevin Kue, Ryan Sangren, John Yangwel
Aug 15, 2020 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad to hear that you had such an outstanding experience, and we look forward to seeing you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 13, 2020

Thanks for serving me i am so happy to serve my car at the dealer every time they are so prefect i am happy I appreciate all of you thanks! More

by GEMEDO EMISHO
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Aug 15, 2020 -

Rapids Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer and we look forward to seeing you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 13, 2020

The salesman Adam worked very hard for our business. He showed us several cars that were in our buget, but they weren't right for us. He then ended up showing us a car well over our price point, and of cou More

by lbuschena
Recommend Dealer
No
Employees Worked With
Nick Mcdonald, Adam Johnson, Luke Khilans
Aug 28, 2020 -

Rapids Honda responded

Thank you for your feedback. We are sorry to hear of your experience and would like to learn more to see if there is anything we can do to turn this around for you. Please reach out to us directly if you would be willing to share some more detail. Ken Grantwit Business Marketing Manager (952) 207-7800 kgrantwit@rapidshonda.com

August 13, 2020

Chad always goes above and beyond to make sure we are taken care of! He makes sure everything is done and done correctly, if it is not he makes sure it gets redone. More

by brody.beise
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Aug 15, 2020 -

Rapids Honda responded

Thank you for your review and kind words for Chad! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 12, 2020

It was okay. It was okay when they brought me in for the right thing. The first appointment was for a service they did not do that day so I had to make another ap More

by cbrevig3339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry I didnt remember names., Nick Mcdonald
Aug 13, 2020 -

Rapids Honda responded

Thank you for sharing your feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 12, 2020

Awesome service. Quick and easy car buying. Everything was at my convenience. There was some service work concerns that they quickly addressed. I appreciate the customer focused approach and the time they More

by jweickert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Grantwit, Katie Young, Ryan Mickelson, Maddie Campbell, Brandon Thao, Ryan Sangren, Chad Zastrow
August 12, 2020

Sophia stayed two hours late to help me complete my sale! She was new but when she didn't know an answer she went and found someone who did. More

by justjensue
Recommend Dealer
Yes
Employees Worked With
Sophia , Roy Lacey
Aug 13, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 11, 2020

We purchased a new car in August. Jihan was great to work with and everyone we encountered was friendly and efficient. We love our new Accord! More

by jkolzeske
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Kevin Kue, Jihan Moore, John Yangwel
Aug 12, 2020 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Jihan was able to assist you with choosing the perfect vehicle and that you had such a positive experience at our dealership. I hope you will continue to enjoy your new Accord! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 11, 2020

Friendly, attentive, customer focused. Communication was good, good selection of cars. Two different employees told me ‘a lady from South Dakota is coming to see this vehicle.’ Don’t know if true, but felt More

by HG
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Katie Young, Nick Mcdonald, Jake Braun
Aug 12, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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