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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

August 20, 2020

Chad was quick and helpful with my service. Gave me the special, and helped me get a front license plate bracket installed as my car was purchased out of state. Even waived the labor. 4th time with service More

by kerry.leigh7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Aug 22, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience. We appreciate your loyalty and this review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 19, 2020

Excellent service. Car is in great condition. Very busy dealership, plan for extra time. People here are friendly, knowledgeable, and helpful. The power train warranty is incredible. I highly recommend the More

by jplasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Katie Young, Jake Braun, Kevin Kue, Maddie Campbell
Aug 20, 2020 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 19, 2020

Service was excellent. Time frame for oil change and tire rotation was quick. Dealership was very clean. Taking care of payment was quick and easy. Thank you for honoring an expired coupon. Not driving as mu More

by frank.petty.jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Aug 20, 2020 -

Rapids Honda responded

Thank you so much, Frank, for choosing Rapids Honda and for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 19, 2020

Shady dishonest sales and finance people. I am beyond upset and not happy. I would never by a car from your dealership again or recommend anyone else to. Unless you can make the situation right And earn More

by lmj115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katie Young, Wade Gilbertson
Sep 06, 2020 -

Rapids Honda responded

Thank you for your feedback. We are sorry to hear of your experience and would like to learn more to see if there is anything we can do to turn this around for you. Please reach out to us directly if you would be willing to share some more detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 18, 2020

I Could not have been more pleased with Chad Zastrow and his Team. They went above and beyond what other dealerships do! I am Very Satisfied! More

by bills10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Aug 19, 2020 -

Rapids Honda responded

Thank you for sharing your experience with Chad and the rest of our team! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 18, 2020

I had a great experience at Rapids Honda. We stopped in for a test drive of a used Honda Accord. Kristina brought us an LX, Sport, EX, and EX-L so we could see and experience the differences. After test dr More

by trevorr77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh, Katie Young, Kevin Kue, Jolene Nguyen
Aug 19, 2020 -

Rapids Honda responded

Hi, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 18, 2020

Only thing I didn't care for was pressure to buy an extended warranty. People really don't need one until after 3 years or 36,000 miles. More

by patrickh21653
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Jolene Nguyen
Aug 19, 2020 -

Rapids Honda responded

It's fantastic to hear, Patrick, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 17, 2020

Very friendly, efficient staff. I came in just to look and left with a new CR-V. They made me an offer i couldn’t refuse. More

by meskomanor1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jake Braun
Aug 18, 2020 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new CR-V! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 17, 2020

Top notch experience Adam help me through thoughts to get the van. Setting up time to test drive was it easy through Madeline. And the closing of the financing was exceptionally great great experience all ar More

by greg.stadtherr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madeline , Nick Mcdonald, Adam Johnson
Aug 18, 2020 -

Rapids Honda responded

Greg, thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and the team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 14, 2020

Vehicle Service Experience Very Smooth...start to finish It was a great experience. Easy and quick to schedule an appointment. Courteous staff to work with when you get there. Work completed in a timely m More

by AndoverFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Aug 15, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled to hear that our service team provided such an excellent experience. Thank you for choosing Rapids Honda, we look forward to seeing you next time! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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