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Rapids Honda

Coon Rapids, MN

3.8
2,678 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,678 reviews

August 26, 2020

Everyone made the leasing process quick and painless, Ryan was absolutely amazing and informative about options and perks of the vechile we chose. We came in for a 2018 and left with a 2020!! Will defini More

by sprom2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Nick Mcdonald, Ryan Mickelson, Maddie Campbell
Aug 26, 2020 -

Rapids Honda responded

Hello, Thank you for taking the time to submit a review. We are so glad Ryan could assist you with your new vehicle purchase. We truly appreciate your business. We apologize, however, that we missed the mark on the detailing. If you would like to further discuss your concerns, feel free to contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 26, 2020

My sales lady, Jihan, was amazing. The finance man was pretty great, too! Customer care was amazing! I would definitely recommend Rapids Honda to anyone and everyone. More

by michele.mcdonald1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Nick Mcdonald, Jihan Moore
Aug 27, 2020 -

Rapids Honda responded

Thank you for your business and this review, Michele. We're happy to hear Jihan and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 26, 2020

The entire service staff at Coon Rapids Honda went above and beyond to take care of us after a couple of issues arose after having some accessories installed. We could not be more pleased with the with the More

by tjelmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Grantwit, Wade Gilbertson, Shawn Richter
Aug 26, 2020 -

Rapids Honda responded

Hello, Congratulations on your new vehicle! We are so glad that Wade, Shawn, and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 25, 2020

It was my first time to go to this location. My son told me about it. It is close to my house. Isaiah was really helpful. Love the service! Will use the come back again. More

by kcm88gold
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Kallas
Aug 25, 2020 -

Rapids Honda responded

Hello, Thank you for taking the time to write this review and let us know how Isaiah and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 24, 2020

Prices were higher than 2 of 4 other sources but got my business because of location and dealer parts. 30 minute job took 2 hours... think I got lost in their sytem More

by kfzink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of employees
Aug 24, 2020 -

Rapids Honda responded

Hello, Thank you for taking the time to submit a review. We truly appreciate your business. We apologize, however, that your wait time was unusually long. If you would like to further discuss your concerns, feel free to contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 22, 2020

Roger made my experience very good and easy. He was very helpful. It was a very friendly place. I didn't feel pressure. I would recommend this place. More

by Mai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Nick Mcdonald, Roger Thomas
Aug 24, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roger met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 21, 2020

It was clean & the service was excellent. Roger was so helpful that I was immediately put at ease. He was so knowledgeable about all the inventory, that 2&1/2 hours later I was on my way home in my new ca More

by oconnordi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas
Aug 22, 2020 -

Rapids Honda responded

We are very happy Roger provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 21, 2020

I had a great experience at Rapids Honda. Lucas Smith took great care of me. I feel like can trust their work and their opinions. More

by gail_brown1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smith, Lucas
Aug 22, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, Gail. We are delighted to learn about your positive experience with Lucas! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 20, 2020

We had a great experience. Great service and friendly, knowledgeable staff. Our appointment was completed as was scheduled and on time. We definitely recommend Rapids Honda. More

by lcgilbertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Brian Nordstrom, Jon Nguyen
Aug 22, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 20, 2020

Chad was quick and helpful with my service. Gave me the special, and helped me get a front license plate bracket installed as my car was purchased out of state. Even waived the labor. 4th time with service More

by kerry.leigh7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Aug 22, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience. We appreciate your loyalty and this review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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