Rapids Honda

I dealt with Saun in service. I had an issue with noise on a 2012 CRV. Some parts did need to be replaced. The thought was to include a timing chain. When the tech got into it the chain was fine, thus s on a 2012 CRV. Some parts did need to be replaced. The thought was to include a timing chain. When the tech got into it the chain was fine, thus saving me money instead of just changing it out. I had a return visit next day with similar noise. Tech found that the serpentine belt was stretched. After repair the car is running great. The took the time to listen to me and found the issue. An unexpected great experience from the service departement. More

I came into the dealership to test drive a vehicle, loved it, and was given a purchase price for the vehicle. When I said I could not do the paperwork that day, but would be back the next weekend, I was tol it, and was given a purchase price for the vehicle. When I said I could not do the paperwork that day, but would be back the next weekend, I was told they would honor the price. When I came back to purchase the vehicle, the sales managers word was not honored, they would not give me the same price. He claimed the money was not there to offer that pricing, but yet new deals were being advertised for summer savings. A great dealership would have managers keep their word. More

The entire service staff at Coon Rapids Honda went above and beyond to take care of us after a couple of issues arose after having some accessories installed. We could not be more pleased with the with the and beyond to take care of us after a couple of issues arose after having some accessories installed. We could not be more pleased with the with their willingness to correct the issues. More

I love the customer service at this dealership. They are very friendly, attentive & accommodating. Takes quite a while for an oil change though. And they could use a drying machine in the car wash. very friendly, attentive & accommodating. Takes quite a while for an oil change though. And they could use a drying machine in the car wash. More

Rapids offered the best combination of price, service and extra features, in particular I like their lifetime power train warranty. All the people we worked with were professional a d heloful. extra features, in particular I like their lifetime power train warranty. All the people we worked with were professional a d heloful. More

I think this dealership was definitely more expensive than the other honda's in my area. However they were able to really provide value in what you are paying for. They were able to work with me when I w than the other honda's in my area. However they were able to really provide value in what you are paying for. They were able to work with me when I was returning my lease. They got my monthly payment to a price I was able to afford, but I didn't know I was still paying for a lot of extra added on services I actually didn't want to include in the price, because I was hoping for a lower payment than I settled on. It's my fault for not really realizing it and being hasty. But I guess if I am paying a good price to have it included I should be happy. I think compared to the other honda dealerships closer to me, my salesman here took me as a serious buyer . Maybe the difference was that Rapids honda actually had stock when I came. Either way they didn't have an issue when I turned in my lease and were very helpful and friendly. The process was very quick when I was not expecting to leave with a new car that day. More

It was my first time to go to this location. My son told me about it. It is close to my house. Isaiah was really helpful. Love the service! Will use the come back again. me about it. It is close to my house. Isaiah was really helpful. Love the service! Will use the come back again. More

Prices were higher than 2 of 4 other sources but got my business because of location and dealer parts. 30 minute job took 2 hours... think I got lost in their sytem business because of location and dealer parts. 30 minute job took 2 hours... think I got lost in their sytem More

Roger made my experience very good and easy. He was very helpful. It was a very friendly place. I didn't feel pressure. I would recommend this place. helpful. It was a very friendly place. I didn't feel pressure. I would recommend this place. More

I had a great experience at Rapids Honda. Lucas Smith took great care of me. I feel like can trust their work and their opinions. took great care of me. I feel like can trust their work and their opinions. More