Rapids Honda

One of the buttons for my home link system had stopped working so I had to program the center button. I contacted Rapids Honda and made an appointment. They had the replacement part in stock and fixed the working so I had to program the center button. I contacted Rapids Honda and made an appointment. They had the replacement part in stock and fixed the problem. Once again proving that they are great people who care about the customer. More

Friendly and easy to work with and made our decision easy to make for the purchase. We'd recommend this dealership hands down. Thank you to make for the purchase. We'd recommend this dealership hands down. Thank you More

Worked with Kristina she was great to deal with. Very friendly and knew what she was talking about in terms of the product and options. friendly and knew what she was talking about in terms of the product and options. More

Ryan Sangren was very friendly and helped me navigate the used car process and explained all the benefits of buying my SUV with Rapids Honda. I have taken great advantage of the included weekly car washes. used car process and explained all the benefits of buying my SUV with Rapids Honda. I have taken great advantage of the included weekly car washes. Everyone at the dealership has been friendly every time I've been there. Shawn Richter helped me the other day. Keep up the good work. More

Came into the service area for oil change, tire rotation and possible starting system issue. Chad Z. Explained the process and offered a free loaner. Starter was replaced the next day. Thanks Chad! and possible starting system issue. Chad Z. Explained the process and offered a free loaner. Starter was replaced the next day. Thanks Chad! More

Rapids offered the best combination of price, service and extra features, in particular I like their lifetime power train warranty. All the people we worked with were professional a d heloful. extra features, in particular I like their lifetime power train warranty. All the people we worked with were professional a d heloful. More

I think this dealership was definitely more expensive than the other honda's in my area. However they were able to really provide value in what you are paying for. They were able to work with me when I w than the other honda's in my area. However they were able to really provide value in what you are paying for. They were able to work with me when I was returning my lease. They got my monthly payment to a price I was able to afford, but I didn't know I was still paying for a lot of extra added on services I actually didn't want to include in the price, because I was hoping for a lower payment than I settled on. It's my fault for not really realizing it and being hasty. But I guess if I am paying a good price to have it included I should be happy. I think compared to the other honda dealerships closer to me, my salesman here took me as a serious buyer . Maybe the difference was that Rapids honda actually had stock when I came. Either way they didn't have an issue when I turned in my lease and were very helpful and friendly. The process was very quick when I was not expecting to leave with a new car that day. More

I dealt with Saun in service. I had an issue with noise on a 2012 CRV. Some parts did need to be replaced. The thought was to include a timing chain. When the tech got into it the chain was fine, thus s on a 2012 CRV. Some parts did need to be replaced. The thought was to include a timing chain. When the tech got into it the chain was fine, thus saving me money instead of just changing it out. I had a return visit next day with similar noise. Tech found that the serpentine belt was stretched. After repair the car is running great. The took the time to listen to me and found the issue. An unexpected great experience from the service departement. More

I came into the dealership to test drive a vehicle, loved it, and was given a purchase price for the vehicle. When I said I could not do the paperwork that day, but would be back the next weekend, I was tol it, and was given a purchase price for the vehicle. When I said I could not do the paperwork that day, but would be back the next weekend, I was told they would honor the price. When I came back to purchase the vehicle, the sales managers word was not honored, they would not give me the same price. He claimed the money was not there to offer that pricing, but yet new deals were being advertised for summer savings. A great dealership would have managers keep their word. More

I love the customer service at this dealership. They are very friendly, attentive & accommodating. Takes quite a while for an oil change though. And they could use a drying machine in the car wash. very friendly, attentive & accommodating. Takes quite a while for an oil change though. And they could use a drying machine in the car wash. More