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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

August 31, 2020

We had such a great experience working with Rapids Honda, specifically Roger and John. We leased vehicles for both of our Daughters, the Civic EX and the HRV-EX. We are very happy with both the vehicl More

by jwiehle20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Kevin Kue, Roger Thomas
Sep 01, 2020 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicles for your daughters, and we hope they will continue to enjoy their new Civic and HR-V! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 30, 2020

I want to extend a personal thank you to Adam Johnson. I purchased a used vehicle through Adam some months ago. He went above and beyond duty to check and relay information to me about the vehicle, to arran More

by Jerry's friend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Grantwit, Adam Johnson
Aug 31, 2020 -

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that Adam had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 30, 2020

The dealer got me right in for service (next day) and Chad was very polite, professional and explained what they checked and what they found when they checked. My car washed and the oil change completed More

by clark772
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Aug 30, 2020 -

Rapids Honda responded

Hello, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Chad and the Rapids Honda team are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 29, 2020

Thanks Luke Smith so much for helping me during the process of my car being fixed. He was very patient and nice. I appreciate his help! More

by wang6395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Smith
Aug 30, 2020 -

Rapids Honda responded

Hello, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luke met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 29, 2020

Jorge was the best very friendly knew the Honda Ridgeline didn't keep me waiting went I was buying my new truck.I felt like I got a good deal on the new truck and on my trade in, very happy . More

by aljeska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa
Aug 30, 2020 -

Rapids Honda responded

Thank you! We appreciate your business and Jorge and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 28, 2020

terrible experience they charged me for a full detail terrible experience they charged me for a full detail and my whole car was still dirty. i went back twice just for them to fix it and it was still t More

by great lakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luke Khilans
Sep 11, 2020 -

Rapids Honda responded

Thank you for your feedback. We are sorry to hear that you didn’t have a more satisfying experience. We would like to learn more to see if there is anything we can do to turn this around for you. Please reach out to us directly at your convenience. Lance Spah Service Director (952) 207-7800 lspah@rapidshonda.com

Oct 05, 2020 -

great lakes responded

Thanks for your consent,let me know what you can do for my car that was not clean at all and i pay over price.

August 28, 2020

Had a great experience, everyone was so helpful with purchasing my vehicle. I would definitely recommend Rapid Honda to anyone. Thank you so much to the team for all your help. More

by radikaramdial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Kevin Kue, Ryan Mickelson
Aug 28, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 27, 2020

One of the buttons for my home link system had stopped working so I had to program the center button. I contacted Rapids Honda and made an appointment. They had the replacement part in stock and fixed the More

by DCS109B
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Aug 27, 2020 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 27, 2020

Friendly and easy to work with and made our decision easy to make for the purchase. We'd recommend this dealership hands down. Thank you More

by pepeo59
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Nick Mcdonald, Ryan Mickelson
Aug 27, 2020 -

Rapids Honda responded

Hello Pepe, It's great to hear that Ryan, Nick, and John were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 27, 2020

Worked with Kristina she was great to deal with. Very friendly and knew what she was talking about in terms of the product and options. More

by bthoma0419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh, Katie Young
Aug 27, 2020 -

Rapids Honda responded

Hi, Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if Kristina or anyone on our team can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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