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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
4.1
2,675 Reviews
Call Dealership (952) 207-7800

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

April 27, 2022

The repair of the door handle on my Ridgeline was finished when promised, at the estimated cost, and works fine now. More

by pjsilbernagel
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Report | Print
Apr 28, 2022 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and look forward to serving you again We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 27, 2022

Excellent work done in on time. Knowable gentle behavior of the advisor in the service department More

by rabbani.majeeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Mechley
Report | Print
Apr 28, 2022 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 27, 2022

Great bunch of service staff. Always friendly. Answer any questions. Strongly recommend them for your service needs. More

by geridahlberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Apr 28, 2022 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 27, 2022

Dawson did a great job and would definitely recommend a customer to him if in need of a new car More

by marchlbah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawson McCarthy, Omar Mohamed
Report | Print
Apr 28, 2022 -

Rapids Honda responded

It's fantastic to hear that Dawson provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 26, 2022

Our salesman Myles explained everything we needed to know about the 2022 Pilot we purchased. There was no pressure to add extra "addons" although we appreciated know what they were. Free lifetime car washes More

by djslegh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom, Angie Sauro, Bob Wiener
Report | Print
Apr 27, 2022 -

Rapids Honda responded

Thank you for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Myles was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new Pilot! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 25, 2022

Rapids Honda is always great! I came in for an oil change and was out in under an hour. Always professional service! More

by CHLEBHOME12315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Muyres
Report | Print
Apr 26, 2022 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 25, 2022

The wait was not that long at all. Service was completed in a very reasonable amount of time. More

by nvue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Report | Print
Apr 26, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 24, 2022

Took almost $100 for gas and almost 2 weeks to get any type of satisfaction. Will never buy from rapids honda again! More

by pamkonieczk16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Zastrow, Paige Thimmesch
Report | Print
Apr 26, 2022 -

Rapids Honda responded

Pam, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Katie Young General Sales Manager (952) 207-7800 kyoung@rapidshonda.com

April 21, 2022

Great service and super fast work! Was in and out within an hour :) nicely done More

by sam.tiwari025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Apr 22, 2022 -

Rapids Honda responded

We are so glad that we had the opportunity to work with you, Sam, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 21, 2022

Great customer service and helpful sales staff. John D. was super helpful and didn't pressure us at all. More

by dan.stef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Katie Young, Jon Dahl, Angie Sauro
Report | Print
Apr 22, 2022 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Jon had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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