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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

September 08, 2020

Love the customer service there and the great service they provide. We have never had a Honda before and we much prefer this vehicle than a Nissan. More

by lorifladager71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson
Sep 08, 2020 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 07, 2020

I was having issues with my AC not working properly. I spoke with Chad on the phone as well as worked with him throughout the entire repair! He was very professional and highly recommend him for your serv More

by m_gerdesmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 08, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Chadd had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 06, 2020

Best price in a very competitive market. Felt the sales process was arduous as I was not interested in add on maintenance plans or gap insurance. Confusion over Auto Butler and Diamond Fusion paint, glass, More

by stonekeith123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Marlin, Ken Grantwit, Katie Young
Sep 08, 2020 -

Rapids Honda responded

Hi Keith, Congratulations on your new vehicle! We are so glad that Ken had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 04, 2020

Clean, efficient, polite, knowledgable, on-time. Doesn't get better than that. I love it that the dealership always washes my car when the work is done. More

by bibeejanis
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Sep 04, 2020 -

Rapids Honda responded

Hello, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 03, 2020

This dealership is very customer friendly and updated. All the staff were nice and welcoming and helpful with a lot of smiles and greeting customers. More

by gdtimes72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jake Braun
Sep 04, 2020 -

Rapids Honda responded

Hello, We are very happy to hear Jake and Katie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 03, 2020

My experience here was great! They worked very well with me to get to a deal that was what I wanted and more. I’m very glad that I chose to come here! More

by karley.betzler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson
Sep 04, 2020 -

Rapids Honda responded

Hello Karley, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Katie or Wade can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 03, 2020

Tech stripped drain plug and now oil is leaking. Brought it back and advisor claimed it was normal wear and tear and wanted $500 to replace oil pan. Came in for a simple oil change and left with a leaking c More

by FY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Zastrow, Shawn Richter
Sep 20, 2020 -

Rapids Honda responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 03, 2020

This is a great location if you are coming from north of the metro area. There is a comfortable waiting area. Fast and friendly service. Good communication. This is my preferred Honda service location. More

by Darren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
Sep 04, 2020 -

Rapids Honda responded

Darren, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lucas met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 03, 2020

Great service experience. Chad made sure that this experience was far better than the previous experience. He courtesy and attention to detail was very important to me as a customer. More

by bowersox
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 04, 2020 -

Rapids Honda responded

Hi, Thank you! We appreciate your business! Please reach out to Chad or our team with any questions or future vehicle needs. Thank you for choosing Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 02, 2020

Adam was great! He was very patient and helpful. He answered all of my questions and made me feel like I wasn't just another sale. More

by tkkoecher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Nick Mcdonald, Adam Johnson
Sep 03, 2020 -

Rapids Honda responded

Thank you, it's great to hear that Adam was able to help and provide such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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