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Rapids Honda

Coon Rapids, MN

3.8
2,678 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,678 reviews

September 13, 2020

Love the car! Great service! Fast service!! It was truly a very exciting and pleasant exchange. Found a car I really wanted, they were able to fit it into my budget. More

by alyssa.towle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Nick Mcdonald, Wade Gilbertson
Sep 14, 2020 -

Rapids Honda responded

Thank you, Alyssa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 11, 2020

Sales Rep kept going back and forth between customers, didn't have full attention. In the end, leased a car for more than I wanted. More

by zzaic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katie Young, Nick Mcdonald, Wade Gilbertson
Sep 28, 2020 -

Rapids Honda responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 11, 2020

Working with Roger and Kevin made our first car leasing experience very smooth and easy. They were very knowledgeable and helpful. I would recommend them to anyone for an easy purchase experience. More

by LISAJEAN1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Roger Thomas
Sep 12, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 11, 2020

This was the first dealership I stopped at but I did my research ahead of time and knew what I wanted. It was easy to get help with a test drive. The buying process was quick and easy so I went for it. More

by redlinejim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas
Sep 12, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy that we could assist you in the purchase of your new vehicle. If there is anything else we can do for you, please don't hesitate to reach out to us! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 11, 2020

Had a very nice experience. I leased a CRV from Roger Thomas and he was very polite and knowledgable. Gave me plenty of good reasons to lease from Honda. All the added benefits, and great cars. Thanks. More

by kwileyart
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Roger Thomas
Sep 12, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 10, 2020

Chad was wonderful to work with at Rapids Honda. and helped to get me in and out of the dealership as quickly as possible for the day. More

by shelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 10, 2020 -

Rapids Honda responded

Hello Shelly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chad and the rest of our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 10, 2020

Service department was friendly, thorough, and quick. Rapids Honda not only took care of the recalls, but they checked the overall health of my car. They gave us a service vehicle so it didn’t disrupt my More

by ande0558
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 10, 2020 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 10, 2020

It was just a regular service visit but as usual Chad always take service to the ultimate level. He also showed me how to reset the tire pressure monitor More

by JRFREE1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 10, 2020 -

Rapids Honda responded

It's fantastic to hear that Chad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 10, 2020

Friendly service. Laura in service was helpful. Dealership is super clean and lots of space for social distance. Jim showed me why he placed my 3M material the way he did so I was aware. More

by MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 11, 2020 -

Rapids Honda responded

It's great to hear that Laura and Jim were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 09, 2020

Every thing was just peachy I like it a lotYou were all Every thing was just peachy I like it a lot You were all good I am happy real happy happy happy yes very happy Rich More

by fathank1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Travis Johnson
Sep 10, 2020 -

Rapids Honda responded

Rich, Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Travis and John were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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