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Rapids Honda

Coon Rapids, MN

3.9
2,677 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,677 reviews

September 16, 2020

I wasn't very impressed with the Auto Butler program. The car came back without most areas wiped clean and only the outside washed. I feel they could have done a better job cleaning the vehicle. More

by arielv800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember
Oct 03, 2020 -

Rapids Honda responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 16, 2020

Brought my 2019 Honda Passport Touring in for a recall. Chad was very helpful and he called soon after it was done for pick up. I will highly recommend him and Rapids Honda! More

by terrymruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 16, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review! We are glad to hear that Chad provided such a positive experience. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 16, 2020

It was a great experience, everyone was very friendly they take care me and helped me to find the right car for me and my family. More

by jgcc_gera2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa
Sep 17, 2020 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 15, 2020

Chad is awesome, he was professional, courteous, informed, very quick to respond to questions and applied the coupon without having to go to the manager and was respectful of my time, thank you! More

by gabegubash
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 15, 2020 -

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 14, 2020

Jorge is the BEST! I felt comfortable and safe with his advice. He went above his normal duties to help me navigate divorce-induced complications. More

by janine2
Recommend Dealer
Yes
Employees Worked With
Kristi in finance/accounting. She was wonderful to work with, Katie Young, Jorge "Jorch" Espinosa, Kevin Kue
Sep 14, 2020 -

Rapids Honda responded

Janine, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jorge, Kristi, and all of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2020

Excellent service as always!!! Staff is always friendly. Service is always completed in a timely manner. We are always happy with Rapids Honda Service. You will not be disappointed! Thanks again! More

by andreaderr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Sep 13, 2020 -

Rapids Honda responded

Andrea, We are very happy to hear Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2020

This was my first visit to Rapids Honda and I was very pleased with service I received. Marlin Haney did a great job of keeping me informed with the progress and making sure that I was satisfied with the More

by dolson5752
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Sep 13, 2020 -

Rapids Honda responded

Hello, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Marlin and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2020

Good enough guys, but they still didn't fix the rattle noise problem. Also they say 15% or 5,000 miles on oil change, but for the second time in a row they put a oil change sticker on the windshield that More

by mnhntr1
Recommend Dealer
No
Employees Worked With
Andrew Nelson, Shawn Richter
Oct 01, 2020 -

Rapids Honda responded

Hello, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Oct 06, 2020 -

mnhntr1 responded

Ken, I will be contacting you about this in the future. However, I cannot be without my truck at this time of year, by having it tied up at the dealership.

September 13, 2020

Outstanding customer experience and very professional staff. Quick turnaround and the waiting area is impeccable. The Honda team of employees always are top notch individuals. More

by DaveLisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Braun
Sep 14, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2020

Love the car! Great service! Fast service!! It was truly a very exciting and pleasant exchange. Found a car I really wanted, they were able to fit it into my budget. More

by alyssa.towle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Nick Mcdonald, Wade Gilbertson
Sep 14, 2020 -

Rapids Honda responded

Thank you, Alyssa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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