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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

September 18, 2020

Easy process from price to drive to finalizing the lease details and driving away with a new vehicle. Everyone at the dealer was extremely prepared, helpful and kind! More

by s_coons_41
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson
Sep 20, 2020 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 18, 2020

Honest, friend, and completed the service in a timely manner. I recommend rapids Honda to anyone looking for a vehicle. Kristina is not a sales rep in your list but I would say she deserves a 5 star as w More

by timothy.hansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina , Chad Zastrow, Shawn Richter
Sep 20, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 18, 2020

Great place very efficient would definitely recommend this dealership to any looking for a new or used vehicle. Very impressed with Ryan in sales. Keep up the good work. More

by melemke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Ryan Mickelson
Sep 20, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are very happy to hear that Ryan was able to help you with your new car purchase. If there is anything else we can do for you, please do not hesitate to reach out to us. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 17, 2020

Good customer service and follow up. Seemed to be concerned about the issues I was having with my car. Very pleasant to deal with and would work with him again. More

by jlhanson33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Sep 17, 2020 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 17, 2020

So thankful for the wonderful customer service and excellent quality of work! Brought my Honda in for an oil change. Lucas was fast, friendly, and so very helpful! More

by cmapikelis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
Sep 17, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 17, 2020

Love my 2018 CRV AWD! From purchase to first (free) oil change, Rapids Honda is top notch in customer care! I really liked getting the update on my vehicle electronically on my phone while in the waiting a More

by lisa.beaubien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Kevin Kue, Chad Zastrow
Sep 17, 2020 -

Rapids Honda responded

Thank you, Lisa, for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 17, 2020

I was super happy with the communication with the dealership and they made me aware of any recalls or potential future issues I may have (which there wasn’t). I was very satisfied with my experience! More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Smith
Sep 17, 2020 -

Rapids Honda responded

Thank you, Jeff, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 17, 2020

Decent prices with great follow through in getting me set up for living my new to me car. Maddie made the connection happen & Jorge set me up for the sale to be finalized.Sheila found me a 2nd FAB.. I would More

by finer2best
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila??? , Roy Lacey, Nick Mcdonald, Jorge "Jorch" Espinosa, Maddie Campbell
Sep 18, 2020 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear that Maddie and Jorge took good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 16, 2020

I wasn't very impressed with the Auto Butler program. The car came back without most areas wiped clean and only the outside washed. I feel they could have done a better job cleaning the vehicle. More

by arielv800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember
Oct 03, 2020 -

Rapids Honda responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 16, 2020

Brought my 2019 Honda Passport Touring in for a recall. Chad was very helpful and he called soon after it was done for pick up. I will highly recommend him and Rapids Honda! More

by terrymruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 16, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review! We are glad to hear that Chad provided such a positive experience. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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