Rapids Honda

Service department - great communication and friendly service. I was kept well informed throughout. I plan to go to Rapids Honda the next time my vehicle needs maintenance. service. I was kept well informed throughout. I plan to go to Rapids Honda the next time my vehicle needs maintenance. More

I was just in for an oil change, and they also rotated the tires. I was surprised seeing my car only had 1800 miles. I had no problem setting up an appointment and got in as soon as I arrived. all in all the tires. I was surprised seeing my car only had 1800 miles. I had no problem setting up an appointment and got in as soon as I arrived. all in all it was very good service and very friendly. More

I appreciate the good job of CHAD in service Dept all the time I took my vehicles there for any service. I’m proud owner of two Honda’s time I took my vehicles there for any service. I’m proud owner of two Honda’s More

Helpful with making adjustments to incorrect paperwork and pricing even the day after purchasing the vehicle. Friendly staff. Not the best trade in value for vehicles. and pricing even the day after purchasing the vehicle. Friendly staff. Not the best trade in value for vehicles. More

We experienced excellent customer service! They were respectful and accommodating to my disability. I appreciate their integrity, and extra care. I am very thankful for my car! respectful and accommodating to my disability. I appreciate their integrity, and extra care. I am very thankful for my car! More

Friendly, on time, did what I needed and quick. I wasn’t sure if I would come back based on my first visit but gave it another chance and was pleased. sure if I would come back based on my first visit but gave it another chance and was pleased. More

I have been extremely dissatisfied with this dealership! First, I was given a price for the car drive down from Duluth to buy it only to find out that that’s not really the price because auto butler protec First, I was given a price for the car drive down from Duluth to buy it only to find out that that’s not really the price because auto butler protection has been applied and I have to pay 927.00 for it! I wanted the car to be rustproofed, they told me they would call to set up an appt. After two weeks, I called. We set up a date to have it done. I asked for paperwork for rustproofing warranty and I was told they would mail it to me. Why?? Never received anything, so once again I had to call and ask for it!! I was told it will be sent today. I received a blank copy of some “Automotive Body Protection”. It clearly states to be filled out by dealership! There was nothing written on the paper, not even “Rapids Honda”I sent a copy of the blank contract and an email to sales manager. I never heard back. A week later I emailed the dealer manager with cc to sales manager. Still NOTHING!!! Mr. Lacey I do not believe this is a good way to conduct business!! I will make sure I tell everyone to stay clear of Rapids Honda!! They take your money and you will never hear from them again. Wendy Price More

This dealership treated me very well. I am definitely returning as a customer for future service. The service department specifically treated me very well even giving me advice on what I should do. returning as a customer for future service. The service department specifically treated me very well even giving me advice on what I should do. More

Went for basic oil change and tire rotation. The service was fast and friendly and they had me in and out faster than they said it would be. was fast and friendly and they had me in and out faster than they said it would be. More

This is my first Honda and I absolutely love it! The This is my first Honda and I absolutely love it! The employees have always been so helpful. I am always greeted by someone right away. Thank you Rap This is my first Honda and I absolutely love it! The employees have always been so helpful. I am always greeted by someone right away. Thank you Rapids Honda! More