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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

September 25, 2020

I had a great experience. I went in looking for a certified pre-owned HRV and left with a great car! The staff was so friendly and helpful. More

by mluke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Wade Gilbertson, Kevin Kue
Sep 26, 2020 -

Rapids Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new HR-V! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 25, 2020

It was a quick experience and we got an amazing deal! Wade was wonderful and same with Nick from finance! Glad we got our new 2020 Honda Passport from Rapids Honda! More

by david.ahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Nick Mcdonald, Wade Gilbertson
Sep 26, 2020 -

Rapids Honda responded

Congratulations on your new Honda Passport! We are so glad that we had the opportunity to work with you, and that Wade and Nick could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 24, 2020

Service department - great communication and friendly service. I was kept well informed throughout. I plan to go to Rapids Honda the next time my vehicle needs maintenance. More

by Mikhail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Sep 24, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 24, 2020

Was not happy that I was told my new car didn't "have a cord, but charged through dynamic braking" only to find out that it DOES need a cord and I bought AS IS - so I need to go procure a cord. Don't feel More

by jessejdiedrich
Recommend Dealer
Yes
Employees Worked With
Kevin Kue, Roger Thomas
Sep 24, 2020 -

Rapids Honda responded

We are very sorry to hear that you weren't fully satisfied with your recent experience here at Rapids Honda. We appreciate your feedback as it allows us to identify areas of improvement, and please don't hesitate to reach out if you would like to discuss this further. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 24, 2020

Another great experience. Just in for a quick repair today, but as usual, service was second to none. I will definitely be returning very soon More

by brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 24, 2020 -

Rapids Honda responded

Thank you, Brian! Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 24, 2020

My 2000 CRV needed some TLC With 163,000 miles on it. This was the first time with this CRV at Rapids Honda and Shawn Richter was my Service Advisor. He took care of me and my CRV. Rapids Honda is only More

by bobheltemes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Sep 24, 2020 -

Rapids Honda responded

Bob, We are very happy to have provided you with such a positive experience working with Shawn! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 24, 2020

Terrible customer service and a lot of hidden prices. Add $2,000 to the price they have listed after they add $1,000 for a paint treatment they claim to put on every vehicle and whatever else they can come u More

by INGLETTDOUG
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Kevin Schiltz, Katie Young, Jake Braun, Shane Stegeman
Oct 12, 2020 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 23, 2020

I was just in for an oil change, and they also rotated the tires. I was surprised seeing my car only had 1800 miles. I had no problem setting up an appointment and got in as soon as I arrived. all in all More

by aitkinspirit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 23, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 23, 2020

I appreciate the good job of CHAD in service Dept all the time I took my vehicles there for any service. I’m proud owner of two Honda’s More

by osman.ah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 23, 2020 -

Rapids Honda responded

Thank you for your business and this review! We're happy to hear that Chad and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 23, 2020

Helpful with making adjustments to incorrect paperwork and pricing even the day after purchasing the vehicle. Friendly staff. Not the best trade in value for vehicles. More

by angielaqua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Nick Mcdonald, Dan Minikus
Sep 24, 2020 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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