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Rapids Honda

Coon Rapids, MN

3.9
2,677 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,677 reviews

October 04, 2020

Friendly, honest and professional. They are upfront with what they can and can not do. I’m happy with my purchase! Great incentives to have (washing car). More

by pic5178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Kristina Andriyesh
Oct 05, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 04, 2020

At the end felt pressure from mechanic to rate him high on survey. Somewhat tacky. I've interacted with him several times before. He presents as somewhat arrogant to me. Happy that they washed my car witho More

by Fretobeme65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa, Kevin Kue, Chad Zastrow
Oct 05, 2020 -

Rapids Honda responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, but please reach out to me if you would like to discuss your visit further. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 03, 2020

B was great and I enjoyed working with her. I definitely would recommend her to anyone. I did discover one issue with the HRV that I need looked into after my 6 week old grandson goes home. I intentionall More

by lesbre1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Mcdonald, B Morka
Oct 05, 2020 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. Please reach out anytime to our service department and we will be happy to schedule an appointment if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 03, 2020

I found the Mercedes that I was looking for to buy for a new driver that had very low mileage and was priced accordingly. My salesperson, Jihan was very helpful in getting the purchase done quickly and effi More

by Dr.Clayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jihan Moore
Oct 05, 2020 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Jihan was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 02, 2020

Everything worked out well. We appreciate the work Rapids Honda put forth to get the sales completed. We started with Jolene and finished with Jihan and Sarina. A positive experience all around. Thank you. More

by theinjay25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarina (Finance)- Great job, Roy Lacey, Jihan Moore, Jolene Nguyen
Oct 05, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 02, 2020

The people who worked with us were very friendly and helpful. No pressure at all. Myles worked very hard for us and Nick did too More

by mkasid24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Nick Mcdonald, Myles Van Den Boom
Oct 02, 2020 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 01, 2020

Shawn was a rockstar as per usual! Went in for an oil change and tranny flush. He said it would be about and hour and a half but it was done in less than an hour! He also got me a coupon to save me some More

by mattploof
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Oct 02, 2020 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 01, 2020

Wade and Serena were great to deal with, but the initial offer for my trade was a ridiculous lowball offer and everyone there tries to up sell dealer add ons that I made clear I did not want. They did come More

by tfahy59
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Wade Gilbertson
Oct 02, 2020 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 01, 2020

Very efficient and kind when picking up my vehicle. I had the rust proofing and the 3M coating put on. The service person who checked me in was also helpful. More

by levinejanlou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah S, John Yangwel, Kevin Kue, Ryan Mickelson
Oct 02, 2020 -

Rapids Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 01, 2020

Shawn provided outstanding service. He kept me informed on the status of the repairs. He promised the car would be done by the end of the day and then delivered it early. I had a great experience at Rapids More

by defalkner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Oct 02, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you. We thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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