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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

October 06, 2020

My transaction went smoothly. I would recommend using Rapids Hondo. Kristina and Katie were very personable and helpful. The car is awesome; financing was easy. More

by msteinwall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kristina Andriyesh
Oct 06, 2020 -

Rapids Honda responded

Hello, Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Katie and Kristina, it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 06, 2020

Lucas was terrific! He was genuinely nice, kept me informed, and ensure my service was completed in a timely manner. I have been very happy with Rapid Honda! More

by dugasj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
Oct 06, 2020 -

Rapids Honda responded

Hello, We are very happy to have provided you with such a positive experience working with Lucas! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 06, 2020

I bought a honda civic 2019 new and jake braun was wonderful every went smooth i was out of the dealer in 40 min with a new car thanks to jake braun he is a wonderdul sales person i will definetly rec More

by Ruben arellano & gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Katie Young, Jake Braun, Kevin Kue
Oct 07, 2020 -

Rapids Honda responded

Thank you, Octavio! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Oct 08, 2020 -

Ruben arellano & gloria responded

I dont know where the octavio escalade came from but i didnt put that its ruben arellano & gloria arellano thanks

October 06, 2020

They have always been good to us. It was a welcome change when we started going there. They are prompt about appointment times and get the work done quickly. A huge improvement over Luther, where yo More

by dtmunson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Marlin Haney
Oct 07, 2020 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 06, 2020

I was in for a oil change and other services. I was very happy with all the work that was done. I would definitely recommend Honda! More

by tige205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Oct 07, 2020 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 05, 2020

Shawn was helpful and friendly, as well as accommodating - when the repair took longer, he made it especially simple for me with a loaner until the work was complete. More

by customer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Oct 05, 2020 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Shawn and the rest of our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 05, 2020

Marlin was very friendly and prompt. I did not work with any one from any other department on this visit, I was there for routine services. More

by larryandsuesmall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Oct 06, 2020 -

Rapids Honda responded

It's fantastic to hear that Marlin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 04, 2020

Friendly, honest and professional. They are upfront with what they can and can not do. I’m happy with my purchase! Great incentives to have (washing car). More

by pic5178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Kristina Andriyesh
Oct 05, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 04, 2020

At the end felt pressure from mechanic to rate him high on survey. Somewhat tacky. I've interacted with him several times before. He presents as somewhat arrogant to me. Happy that they washed my car witho More

by Fretobeme65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa, Kevin Kue, Chad Zastrow
Oct 05, 2020 -

Rapids Honda responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, but please reach out to me if you would like to discuss your visit further. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 04, 2020

The people was vary friendly and I got good customer service. I would recommend a friend to this dealership. I’m happy with the purchase the I made. More

by suhurg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas
Oct 05, 2020 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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