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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

October 08, 2020

I have always received excellent treatment and quick service from the Service Department at Coon Rapids Honda. I plan on staying with Coon Rapids for future service and will call on them when I'm ready More

by pilotman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Oct 08, 2020 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Chad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 08, 2020

Everyone was very pleasant to work with! All of my questions and concerns were answered in a timely manner. The sales staff is very knowledgeable. Sarina in finance is very nice and made the paperwo More

by weirjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarina Simmons 5stars!, Roy Lacey, Kristina Andriyesh, Myles Van Den Boom
Oct 08, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 07, 2020

Service was on time and the friendliness and knowledge was good. 5 stars to Marlin. Area was clean and safety took preference. Car was returned clean. More

by DHAWALP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Oct 08, 2020 -

Rapids Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 07, 2020

Pretty good service , covered rental diagnostic was done in an efficient manner . Gave four because the ecu was reset and is taking a while for it to get my original hp back to norm More

by mcgeezy24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Oct 08, 2020 -

Rapids Honda responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 07, 2020

Chad was terrific. I was in there for an oil change, tire rotation and recall. He was very good at explaining what service we needed and following up afterwards. More

by kphonthipsavath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Oct 08, 2020 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 07, 2020

This was my first time buying a car, and I was really nervous about people trying to be slick or take advantage of my obvious youth and lack of experience with vehicles. I could not have asked for a bett More

by jadag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Roger Thomas, David Groulx
Oct 08, 2020 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 07, 2020

I always get great service from Chad Zastrow. He is friendly, knowledgeable, and always goes over the work that was performed. I highly recommend Rapids Honda and Chad! More

by xxxxxxxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Oct 08, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Chad here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 06, 2020

Easy process to check vehicle in and was able to get a rental car for the couple of hours they had my car. Great experience More

by DB1028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Oct 06, 2020 -

Rapids Honda responded

Hello, It's great to hear that Shawn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 06, 2020

The service work was done in a timely manner. I experienced polite and courteous service. It was quick and easy service for a Honda recall. More

by mpcoty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Oct 06, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 06, 2020

Would have provided higher rating but they couldn’t do all the recall work they said needed to be done because they were out of parts More

by mandywestlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Oct 06, 2020 -

Rapids Honda responded

We appreciate your business, Mandy, and our entire dealership team looks forward to serving you for all of your automotive needs. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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