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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

October 15, 2020

Michelle Warner was very patient, understanding, and went above and beyond to help me get my car and plan right. They stayed late and helped me get the exact price I could manage, and helped me understand th More

by mikaylaalbertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarina Simmons, Katie Young, Michelle Warner
Oct 16, 2020 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it's great to hear about your excellent experience with Michelle here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 15, 2020

Rapids Honda is responsive, great service and easy to work with. I need a car for work and the manager provided me with a complimentary rental car when I had to leave my car for 5 hours for routine main More

by llbuchal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Oct 15, 2020 -

Rapids Honda responded

Thank you for your kind words for our service department! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 14, 2020

Everyone I worked with showed incredible integrity, honesty and care. I will always recommend Rapids Honda to anyone for a great experience. Daniel is awesome! Katie is amazing! I value and feel very v More

by zacharyf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Nick Mcdonald, Kevin Kue, Maddie Campbell, Dan Minikus
Oct 14, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 14, 2020

Jake Braun made the entire buying experience enjoyable. Very knowledgeable, professional and took the time to walk through the car and explain everything. I never felt rushed. More

by hietsonja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Kevin Kue
Oct 14, 2020 -

Rapids Honda responded

We are very happy to hear that Jake provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 14, 2020

Nice location and well worth the drive. The sales person didn’t know the Ridgeline very well but she did ultimately get the job done very well. Keep up the good work More

by dkaubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, Kristina Andriyesh, Natalie Cherne
Oct 14, 2020 -

Rapids Honda responded

Thank you! Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We hope you'll enjoy your new Ridgeline! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 14, 2020

The online service scheduling was very easy to navigate. When I arrived at the dealership, the check-in, the reporting of findings and notification were helpful and easy. Lucas was very professional and fri More

by sessig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
Oct 14, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 14, 2020

First oil change , tire rotation and recalls all done in one visit! Fast and friendly service. My Awesome sales Pal, Kristina, helped me pass the time-Thank you! More

by MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter, Kristina Andriyesh
Oct 14, 2020 -

Rapids Honda responded

Hello, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kristina and our team met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 13, 2020

Great service as always. Glad to have them in our area, I did same day oil change and the customer experience was great, in and out in a few hours. More

by jcoe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Oct 14, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 13, 2020

Got my car here in July but every time I come to this location, I have to wait in line for getting service on my car or even speaking to someone in Service area. Definitely need more staffing, especially More

by xiongpakou89
Recommend Dealer
No
Employees Worked With
can't recall their names
Oct 27, 2020 -

Rapids Honda responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Lance Spah Service Director (952) 207-7800 lspah@rapidshonda.com

October 12, 2020

I own two CRVs and have owned others over the years. I just transferred my business from brookdale Honda to Rapids Honda & came in for routine maintenance. Chad was excellent. More

by gretchenwink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Oct 12, 2020 -

Rapids Honda responded

It's fantastic to hear, Gretchen, that Chad provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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