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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

October 14, 2020

First oil change , tire rotation and recalls all done in one visit! Fast and friendly service. My Awesome sales Pal, Kristina, helped me pass the time-Thank you! More

by MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter, Kristina Andriyesh
Oct 14, 2020 -

Rapids Honda responded

Hello, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kristina and our team met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 14, 2020

Everyone I worked with showed incredible integrity, honesty and care. I will always recommend Rapids Honda to anyone for a great experience. Daniel is awesome! Katie is amazing! I value and feel very v More

by zacharyf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Nick Mcdonald, Kevin Kue, Maddie Campbell, Dan Minikus
Oct 14, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 14, 2020

Jake Braun made the entire buying experience enjoyable. Very knowledgeable, professional and took the time to walk through the car and explain everything. I never felt rushed. More

by hietsonja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Kevin Kue
Oct 14, 2020 -

Rapids Honda responded

We are very happy to hear that Jake provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 13, 2020

Great service as always. Glad to have them in our area, I did same day oil change and the customer experience was great, in and out in a few hours. More

by jcoe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Oct 14, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 13, 2020

Got my car here in July but every time I come to this location, I have to wait in line for getting service on my car or even speaking to someone in Service area. Definitely need more staffing, especially More

by xiongpakou89
Recommend Dealer
No
Employees Worked With
can't recall their names
Oct 27, 2020 -

Rapids Honda responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Lance Spah Service Director (952) 207-7800 lspah@rapidshonda.com

October 12, 2020

I own two CRVs and have owned others over the years. I just transferred my business from brookdale Honda to Rapids Honda & came in for routine maintenance. Chad was excellent. More

by gretchenwink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Oct 12, 2020 -

Rapids Honda responded

It's fantastic to hear, Gretchen, that Chad provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 12, 2020

The service is what I have come to expect. The team has always provided the best in care and delivered the vehicle in a timely manner when service has been performed. More

by RyderGP
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Chad Zastrow
Oct 13, 2020 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 11, 2020

Got an oil change at a good price. Plan on coming back next year. Was shown I had damage to a tire I did not know about. More

by bcasmuss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Oct 12, 2020 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 10, 2020

My service was great! Very friendly people, and they worked very well with my schedule. Fastest I’ve ever gotten a car!!! Thank you guys! More

by irene.forfor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Kevin Kue
Oct 10, 2020 -

Rapids Honda responded

Thank you for your business and this review, Irene. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 09, 2020

The service is what I have come to expect from the Honda dealerships over the years. Rapids Honda has continued this high level quality to which I have become accustomed. More

by janjimhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Oct 10, 2020 -

Rapids Honda responded

Thank you for sharing your experience with us! We truly appreciate your feedback and are thrilled to hear that you've had such a positive experience over the years here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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