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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

October 21, 2020

Worst service from a dealer, I will ever stop this place again. They didn’t have a vehicle I asked for but wasted my time test driving another vehicle for a higher price. I never got my van appraised and t More

by KADAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
B Morka
Nov 07, 2020 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to me. Katie Young Sales Manager (952) 207-7800 kyoung@rapidshonda.com Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 21, 2020

The staff at Rapids Honda were super helpful and made the whole experience as a first time car buyer easy. Would recommend place to anyone looking for a new vehicle! More

by jacob.27.sylvester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, Myles Van Den Boom
Oct 22, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 21, 2020

Judge your experience not just on how you are treated at the time you purchase/lease a vehicle, but on how you are treated after the transaction. Coon Rapids Honda has been caring and responsive to my needs More

by zpappas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Grantwit, Katie Young, Kevin Kue, Kristina Andriyesh, Sara Snyder
October 20, 2020

Clean dealership. Plenty of space inside and out. Friendly and helpful employees. As a serious buyer I found serious sales people who want satisfied customers. More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Ryan Sangren, Myles Van Den Boom
Oct 20, 2020 -

Rapids Honda responded

Thank you, Bryan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 20, 2020

Great service. Very friendly and knowledgeable. From the moment I walked in, someone greeted me and got right to helping answer any questions I had More

by tamijacobsen21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kristina Andriyesh
Oct 21, 2020 -

Rapids Honda responded

It's fantastic to hear, Tami, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 20, 2020

I was in and out for my oil change. The services were prompt and I conveniently received a text when it was done. Marlin did an excellent job and was very personable. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Oct 21, 2020 -

Rapids Honda responded

It's great to hear that we were able to get you in and out quickly, Linda. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 20, 2020

Always treated very well. For my next vehicle purchase Rapids Honda will be at the top of the list. Great Cars, Great service, Great people! More

by jetrombley1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Oct 21, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Please let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 20, 2020

you guys I appreciate your customer respecting and answering their question accordingly. when I came over your dealership to buy my Honda Pilot 2020 the 1st person approached me is Jorge "Jorch" Esp More

by RYADETA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa, Adam Johnson
Oct 21, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 19, 2020

Honest, i didnt feel they were selling me service/repair i dont need. Trustworthy. Very pleasant to sit in their clean and well lit service waithing room waiting for your car More

by skdworshak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Oct 19, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 19, 2020

The service was prompt, well done and thorough. The customer service rep was incredibly polite, personable and professional. She made me feel welcome and all the work was completed in a timely manner. More

by Karen G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Oct 19, 2020 -

Rapids Honda responded

Thank you, Karen, for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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