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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

October 22, 2020

first time there, Chad did an outstanding job taking care of me, excellent customer service. will be back. very nice looking dealership. you need to make the minimum amount of words less or people will not r More

by markseman5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Oct 23, 2020 -

Rapids Honda responded

Thank you for your business and for this review. We're happy to hear that Chad and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 22, 2020

The service was excellent as usual. Every thing was explained in detail and the price was as quoted. Shawn did a very good job. Thank you More

by allen98641
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Oct 23, 2020 -

Rapids Honda responded

Thank you, Allen, for taking the time to share your thoughts on working with our team. We're glad to hear that Shawn delivered such a great experience! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 22, 2020

I thought Michelle did a great job helping me find the car that I wanted and excellent customer service! Great atmosphere, definitely would recommend this dealership. More

by fitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Michelle Warner
Oct 22, 2020 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 21, 2020

Judge your experience not just on how you are treated at the time you purchase/lease a vehicle, but on how you are treated after the transaction. Coon Rapids Honda has been caring and responsive to my needs More

by zpappas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Grantwit, Katie Young, Kevin Kue, Kristina Andriyesh, Sara Snyder
October 21, 2020

Sara was the best nice and helpful. She provided excellent customer service. But I waisted my day off to return for a repair the tech made. More

by hinsberger69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Oct 21, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Sara, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 21, 2020

Marlin and John were very helpful and made sure we were satisfied. John took his time explaining and diagnosing our vehicle. They made sure we were happy before we left. More

by BKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vang, Marlin Haney
Oct 21, 2020 -

Rapids Honda responded

We are very happy Marlin and John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 21, 2020

Chad was a superb human. Very friendly, asked if I had any questions. Easy to work with. Very good at what he does. Highly recommend him. More

by tberg03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Oct 22, 2020 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 21, 2020

Worst service from a dealer, I will ever stop this place again. They didn’t have a vehicle I asked for but wasted my time test driving another vehicle for a higher price. I never got my van appraised and t More

by KADAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
B Morka
Nov 07, 2020 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to me. Katie Young Sales Manager (952) 207-7800 kyoung@rapidshonda.com Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 21, 2020

The staff at Rapids Honda were super helpful and made the whole experience as a first time car buyer easy. Would recommend place to anyone looking for a new vehicle! More

by jacob.27.sylvester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, Myles Van Den Boom
Oct 22, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 20, 2020

Clean dealership. Plenty of space inside and out. Friendly and helpful employees. As a serious buyer I found serious sales people who want satisfied customers. More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Ryan Sangren, Myles Van Den Boom
Oct 20, 2020 -

Rapids Honda responded

Thank you, Bryan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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