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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

November 03, 2020

This was my first time at this Honda dealership I have always bought my cars at Buerkle Honda since 1985 was pleasantly surprised by how friendly this dealership was and how easy they were to work with More

by paul.nentwig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Katie Young, Jorge "Jorch" Espinosa, Kevin Kue
Nov 03, 2020 -

Rapids Honda responded

Thank you so much, Paul, for your wonderful review! We are thrilled that Levell, Jorge, and Kevin, had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

I’m really happy with vehicle purchase and Bob is very I’m really happy with vehicle purchase and Bob is very friendly person and very helped me to get the car in my budget. Over all very satisfied with More

by vidhyapathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, Bob Miesen
Nov 03, 2020 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that Bob had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

Chad Zastrow was very accommodating when I needed to get my 4-Runner in for a last minute oil change before my hunting trip! Five Star! More

by bills10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Nov 03, 2020 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

HondaRapids was the fourth dealership I visited and by far the best! The energy and welcoming attitudes from Jake was amazing. I am so so happy I waited to purchase bought from him! More

by kayla18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jake Braun
Nov 03, 2020 -

Rapids Honda responded

Thanks, Kayla, for sharing your thoughts about your experience with Jake here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

The service writer, Chad was pleasant and efficient. He made sure that my vehicle was serviced as quickly as possible. It was returned clean and within the promised time frame. More

by alan.nees
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Nov 04, 2020 -

Rapids Honda responded

Thank you, Alan, for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad that Chad was able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

The staff was very helpful and kind. Show care and communicate efficiently allowing a stress free and easy visit for me! Will definitely be coming again for service More

by jbobaric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 04, 2020 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

Owners manual stated a certain oil should be used for transfer case. The technician used a wrong viscosity. I asked about it and was told it is the "same." 75W85 is not the same as 80W90 especially in co More

by kirollos11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marlin Haney
Nov 17, 2020 -

Rapids Honda responded

Thank you for bringing this problem to our attention. We’d love to learn more about it and help you further. Please call our customer service. Lance Spah Service Director (952) 207-7800 lspah@rapidshonda.com

November 02, 2020

I am so happy that there is a Honda dealership near my home. I didn't like driving to Brooklyn Park. Marlin was very friendly and my car was ready in the time he stated. Great service. I will be retur More

by jaborlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 02, 2020 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 02, 2020

Service person was cooperative, maintenance was completed on time. Only problem was car wash wasn’t available. I could have saved $20 having service done elsewhere. More

by andoverviking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Nov 02, 2020 -

Rapids Honda responded

Thank you for the kind words for our service department! We look forward to sharing your comments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 02, 2020

I've always had great service from the time of initial purchase and the routine maintenance appointments. Wife especially takes advantage of the free car washes. More

by Hank2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Nov 02, 2020 -

Rapids Honda responded

Hank, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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