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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

November 08, 2020

Everything went as expected. The entire staff was friendly and courteous and informative. The workmanship was top notch and the price was fair. I will return to Rapids Honda for all my service work. More

by arkmchl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom, Marlin Haney
Nov 09, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us! We are glad to hear that our service team took good care of you. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 07, 2020

I bought my Honda CRV 1 year ago. I LOVE that I can just pull in anytime for a free car wash for the life of my vehicle. It is so nice to have a dealership that is always ready to keep my Honda looking gre More

by terry.ward123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Shawn Richter
Nov 09, 2020 -

Rapids Honda responded

Thank you, Terry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 06, 2020

I always have a positive experience here and it’s the reason I always choose Rapids. Great service! I appreciate that even when I am with my husband, I am treated as the customer and all discussions are More

by meganalwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Nov 09, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 06, 2020

Nice and courteous people, that did a great job! This was the first honda that we have purchased from this dealership. and their price was better than the others. More

by r3hansen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarinna, Roger Thomas
Nov 09, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We hope you will enjoy your new Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 06, 2020

B was very helpful and sincere. First time I bought a car. The store is very nice a s I am very glad that I bought it here. More

by sroitero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, B Morka
Nov 06, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 05, 2020

Scheduled a visit to examine a recall item. Service was great, timely and thorough. Waiting facilities were comfortable and clean given our current Covid19 conditions. People were friendly and helpful More

by Mike M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
Nov 05, 2020 -

Rapids Honda responded

Mike, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 04, 2020

Just wondering why this oil change was 5.00 more than the last oil change, seems nothing was different from last oil change. Thank you More

by Bjn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Nov 04, 2020 -

Rapids Honda responded

Thank you for taking the time to tell everyone about your experience. We hope to see you again for all your vehicle service and purchase needs. Please feel free to reach out to my number below if you would like to discuss your visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 04, 2020

Marlin got me in on short notice and then had the car back to me on time, as promised. Marlin was very courteous and respectful. More

by paulyoungmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 05, 2020 -

Rapids Honda responded

Paul, It's fantastic to hear that Marlin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 04, 2020

Service was prompt, through, and issue was addressed. Problem of undercarriage or brake noise had been taken care of. No new problem to report to date. More

by Rszol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 04, 2020 -

Rapids Honda responded

Hello, Thank you for your business and this review. We're happy to hear Marlin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

Chad Zastrow was extremely helpful in diagnosing an unexpected problem with my car and had it fixed in time for me to return the rental. Very pleased with the result. More

by carol.luhmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Nov 03, 2020 -

Rapids Honda responded

Hello Carol, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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