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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

November 11, 2020

Shawn was most helpful, keep me informed while I waited for service to be completed..He also knowledgeably answered questions I had concerning using certain functions. More

by sas5140@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Nov 12, 2020 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 11, 2020

This was my first visit to Rapids Honda. I purchased a 2012 Crosstour at a different dealership and wanted to have it serviced by a Honda dealer closer to my home. I made the appointment on-line and when More

by mnxj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
Nov 12, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lucas and the rest of our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 10, 2020

Michelle was amazing! Super nice and honest! Couldn't imagine leasing from anywhere else! Everyone on the team was super sweet and straightforward which is what I appreciate. More

by meliablomberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Katie Young, Jorge "Jorch" Espinosa, Kevin Kue, Michelle Warner
Nov 10, 2020 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michelle to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 10, 2020

Brought my Honda Civic in to get new rotors. Was able to schedule an appointment with Marlin to drop off my vehicle at night so the guys could get to work on it promptly the next morning. The Civic was serv More

by BrianJ8484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 10, 2020 -

Rapids Honda responded

Thank you, Brian, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 10, 2020

I could have used an explanation of all of the controls . They were busy that evening but I still could have been explained to. I never had a Honda before so I knew nothing. I had a '02 Le Sabre before th More

by polishchic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
Nov 11, 2020 -

Rapids Honda responded

Hello, We are very sorry to hear that you weren’t fully satisfied with your experience. If you wouldn’t mind reaching out to me directly, I would like to see if there is anything we can do to turn this around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 09, 2020

Mr. Zastrow is very detail orientated, every thing is always done right and in short order. Chad is very good at making assessments when given information about the cars problem(s) More

by JRFREE1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Nov 09, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Nov 09, 2020 -

JRFREE1945 responded

Just like to add, Chad always exceeds my expectations :)

November 09, 2020

Great service and very helpful and friendly staff service ,all completed in time I will definitely will come back for my next service Very professional!! More

by cesarjosuemorales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Marlin Haney
Nov 09, 2020 -

Rapids Honda responded

Cesar, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 09, 2020

Marlin Haney was fantastic. A+ service! He went the extra mile to make sure everything was fixed and covered. Appreciate the prompt follow up and service! More

by danmbruneau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney, Marlin Haney
Nov 09, 2020 -

Rapids Honda responded

Dan, Thank you for taking the time to write this review and let us know how Marlin and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 09, 2020

Brought car in and waited for it. A good experience. Oil Change and Tire Rotation. Work was done correctly and quickly. What more can I say. More

by rdwalsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Nov 09, 2020 -

Rapids Honda responded

We are so glad that we had the opportunity to work with you, and that our service team could make this a top-notch experience! We hope you enjoy your new vehicle, and Chad and our team look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 09, 2020

Friendly and efficient. Got the car we wanted at a fair price. Sales man was helpful and professional. Love the car! Clean and bright sales floor. More

by mjwurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Myles Van Den Boom
Nov 10, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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