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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

November 15, 2020

I have always been very satisfied with all the service I received. Great people to deal with always understanding and listening to the problem. They always greet you with a smile.😁 More

by 19james.murray48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Nov 16, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. It was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 15, 2020

I was having scheduling issues at home and Marlin was super accommodating so I could get in when I needed. Lovely customer service for a busy mom. More

by kingkatherine314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 16, 2020 -

Rapids Honda responded

We are very happy Marlin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 13, 2020

The staff is very pleasant to deal with. It's located in a convenient location for me. I like the free car wash option whenever I want one. More

by lori.mortek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Johnson
Nov 16, 2020 -

Rapids Honda responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

They were awesome and found us the perfect van! They even took care of us when we had to get the windshield fixed! Love our van! More

by nussbaumjodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Roy Lacey, Kevin Kue, Luke Khilans, B Morka
Nov 12, 2020 -

Rapids Honda responded

Jodi, Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new van! We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

This dealership is brand new so they tried to take your money as much as they can. Salesman was good but sale manager and finance manager is horrible. I've never seen in my life that a sale manager is so r More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sale Manager, Finance Manger, Jake Braun
Dec 01, 2020 -

Rapids Honda responded

Danny, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

The service and customer service attitude at Rapids Honda has always been outstanding. My service rep, Chad Zastrow is knowledgable, always friendly and has great customer services skills. More

by xxxxxxxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Nov 12, 2020 -

Rapids Honda responded

Thank you for your business and for this review. We're happy to hear Chad was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

Excellent experience! Kristina really helped me find the dream car for my wife! Sarina also helped make the financing quick and easy. Very great customer service during and after the sale. Thanks Rapids Hon More

by magzhouse22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarina in finance , Katie Young, Jolene Nguyen, Kristina Andriyesh
Nov 12, 2020 -

Rapids Honda responded

It's fantastic to hear that Kristina and Sarina provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

My service was timely. The service writer, Marlin, was very helpful, and kept me updated The dealership waiting area was very clean and comfortable! Will be back! More

by semerick17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 12, 2020 -

Rapids Honda responded

Hello, It's great to hear that Marlin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

Great dealership. Sales and service always helpful. When you pull in for either a car wash or service someone always greets you immediately. Much appreciated More

by hjrevering
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Sangren, Chase Hollenbeck, Marlin Haney
Nov 12, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 11, 2020

But I brought my 2019 CRV in because it seemed that my AC wasn’t worry quite right and car is still under warranty. I thought they might test drive it to see what I was sensing. I left car there because I al More

by art1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Nov 12, 2020 -

Rapids Honda responded

Hello, We are very sorry to hear that you weren’t fully satisfied with your experience. If you wouldn’t mind reaching out to me directly, I would like to see if there is anything we can do to turn this around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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