Back

Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

Directions

By Type

Showing 2,675 reviews

November 19, 2020

Every person that we came in contact with was very friendly, had great customer service, and very professional. Thanks you all for providing great service! More

by Lillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jake Braun, Kevin Kue
Nov 19, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us, Lillian. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 18, 2020

GREAT! Very knowledgeable in answering our questions. Went into detail showing us the new devices in operating the car. Both Jake and Kevin are 10s. More

by jimandcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jake Braun, Kevin Kue
Nov 18, 2020 -

Rapids Honda responded

Jim, Thank you so much for your excellent review! We are so glad that Jake and Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 18, 2020

Friendly Professional service and it was finished when they said it would be. Shawn was prompt courteous and kept me informed throughout the service call More

by schwabee_54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Nov 18, 2020 -

Rapids Honda responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Shawn here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 18, 2020

Excellent service. Marlin was courteous, professional, and thorough. I felt like a member of the family -- very comfortable at this Dealership. I will definitely be back. More

by GailGenin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 18, 2020 -

Rapids Honda responded

Gail, Thanks for sharing your thoughts about your recent experience working with Marlin here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 18, 2020

I was a first time leaser. Folks were very helpful and attentive. In addition, questions were answered in a timely manner. Quality of product is also excellent🙂😉🙃 More

by lindacarlson11117
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
sarina ??? with whom I worked the details of the lease., Roy Lacey, Michelle Warner
Nov 19, 2020 -

Rapids Honda responded

Linda, thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to assist you with your lease, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 17, 2020

The staff went out of their way to help me. They went over all the work that was performed on my car. They were all friendly to me also. More

by saeisenbraun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter, Sara Snyder
Nov 17, 2020 -

Rapids Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 17, 2020

Always great service, we will return for all of our service needs. Waited a bit at first but still standout service by the service team. More

by kelly.erickson92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, female Asian women
Nov 18, 2020 -

Rapids Honda responded

Thank you so much, Kelly, for your wonderful review! We are thrilled to hear that we consistently provide you with great service and thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 16, 2020

Was impressed with the cleanliness of the place and the courtesy of my agent, Lucus? He was very good with explaining what was being done with my car. More

by CEMILLARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Nov 16, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 16, 2020

I haven’t been to the service center at a dealership in years. Very technologically advanced and smooth Got a loaner car with less than 3000 miles while the recall was repaired. No complaints from me! More

by kimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 16, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we exceeded your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 16, 2020

I was happy to be able to drop off my Insight and get my first free oil change and a reapply of the auto Butler and Diamond Fusion at the same time. Shawn was able to handle all my questions in a professio More

by jcnelson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Nov 17, 2020 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future automotive needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

...
167
...