Back

Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

Directions

By Type

Showing 2,675 reviews

November 29, 2020

The service at Rapids Honda was excellent. The service staff were very helpful, professional and courteous. I feel very good about our purchase and the subsequent service that we received. More

by lcgilbertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Adam Johnson, Ryan Sangren
Nov 30, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 29, 2020

Great experience; easy drop off and timely updates. This was an oil change and tire rotation. Easy to schedule online and text updates including ability to consent to additional services was a nice touch. More

by stevevangheem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Nov 30, 2020 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear that our service team provided such a pleasant experience. We truly appreciate your feedback and look forward to seeing you next time! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 29, 2020

The dealership is close to my home and I am a very satisfied customer. Great customer service! I would recommend Rapids Honda to family and friends. More

by katmil
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Kue, Kristina Andriyesh
Nov 30, 2020 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 29, 2020

B went above and beyond in helping us! We will never forget how she made us feel welcomed and important from the moment we walked in to when we left! Sara also did an excellent job of communicating with More

by leecruzvang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B Morka, Sara Snyder
Nov 30, 2020 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with B, Sara, and the team. We're glad to hear they delivered such a great experience, and we hope you'll enjoy your new Pilot! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 28, 2020

Was good. Glad for dealership sales for their input. David was great going over everything!! Thanks for my 1st Honda.glad you were located close to home. More

by s.amsler2010
Recommend Dealer
Yes
Employees Worked With
David in sales very young lad, Kevin Kue, Jihan Moore, Adam Johnson
Nov 30, 2020 -

Rapids Honda responded

Thank you for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 27, 2020

Very clean, agents in service department were very pleasant to work with. Disappointed with customer lounge - where are the cookies like other Honda locations? :) We worked with Lucas and Shawn - t More

by spinnerking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith *****, Shawn Richter
Nov 28, 2020 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad to hear that you had a positive experience, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 27, 2020

I brought my new car in for its first oil change and tire rotation. My service rep, Chad Zastrow, was great! The service was quick, thorough, and Chad was very nice to work with. More

by dcnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Nov 28, 2020 -

Rapids Honda responded

Thank you for sharing your thoughts about your experience with Rapids Honda, it's great to hear that Chad took such good care of you! We appreciate your business and hope to see you again soon. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 25, 2020

Lucas and the staff did a great job as usual. I always enjoy having my car serviced here for their friendly and knowledgeable care. Keep up the good work and thank you. More

by mreski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas, Chad Zastrow
Nov 25, 2020 -

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Lucas could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 25, 2020

Extremely pleasant and the people were great to work with! I was just looking for a new vehicle to lease and couldn't pass it up. I would recommend them for sure to others More

by cathyjor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Roger Thomas
Nov 25, 2020 -

Rapids Honda responded

Cathy, Thank you so much for your wonderful review! We are thrilled that Roger, Kevin, and Katie had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 25, 2020

Great team. On time appointments and ready when promised. Friendly atmosphere with normally very comfortable waiting areas.(COVID prevents us waiting). They keep you well informed of the work bein More

by MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Nov 28, 2020 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

...
165
...