Rapids Honda

I got an oil change and other services done. Chad Zastrow was friendly and explained what was going to be done and approximately how long it would take. It actually took less time than estimated so I was ple was friendly and explained what was going to be done and approximately how long it would take. It actually took less time than estimated so I was pleased. Before paying Chad went over what was done during the service. More

I rated as good, not excellent, because of the haggling required for negotiating the price of the car. It was a little high pressure with some deception on actual cost, as well as misunderstanding of inclu required for negotiating the price of the car. It was a little high pressure with some deception on actual cost, as well as misunderstanding of inclusions between the sales and finance. Not a fun experience to haggle, but I guess that is the old school car sales mentality. It took over 4 hours to take one test drive and leave with the car. I can't say I would recommend this experience to my friends without warning them of the sales tactics and lengthy experience. People were nice and friendly though. More

Our salesman excellent. We were there on Black Fri. After quickly making our choice, we waited over 2 hours to complete financing and other paperwork. After quickly making our choice, we waited over 2 hours to complete financing and other paperwork. More

I am very happy with my Honda CR-V purchase! Wade was very helpful and easy to work with throughout the whole process. Thanks again Wade! very helpful and easy to work with throughout the whole process. Thanks again Wade! More

Very friendly! Amazing at working within budget, very informative and very honest. Im extremely happy with my vehicle and with my experience at rapids Honda informative and very honest. Im extremely happy with my vehicle and with my experience at rapids Honda More

My drain plug was incorrect. I authorized its replacement figuring it would be 5 bucks. Try 15...for a drain plug - making my oil change a whopping $81. ouch. replacement figuring it would be 5 bucks. Try 15...for a drain plug - making my oil change a whopping $81. ouch. More

Love the Coon Rapids Service team! They are always great to work with and do a great job with me and my family and take great care of our vehicles. to work with and do a great job with me and my family and take great care of our vehicles. More

Given these unique times with the pandemic, my service appointment was easy to schedule and the people were friendly and professional. I was kept informed throughout the entire appointment. appointment was easy to schedule and the people were friendly and professional. I was kept informed throughout the entire appointment. More

Efficient, completed all recall items in one visit. I was kept informed about the service work during the visit. The work took less time than I was originally quoted. was kept informed about the service work during the visit. The work took less time than I was originally quoted. More

Good work. Quick in and out. Amazing customer service, went over everything they did. Showed what needed to be done and what didn’t need to be done. went over everything they did. Showed what needed to be done and what didn’t need to be done. More