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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

December 07, 2020

The oil change was done in a timely manner. Sara was very friendly & went through the service report throughly with me. She did an outstanding job. More

by pwlundholm
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Dec 08, 2020 -

Rapids Honda responded

Thank you for your review and kind words for Sara! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 07, 2020

They were super friendly and nice! It was an easy process and they worked with me to get me a monthly price within my budget. More

by xiongtammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jorge "Jorch" Espinosa, Ryan Sangren
Dec 07, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 06, 2020

It was a very nice experience everybody took really good care of him Caramy Sean was awesome in the service Roger was great in the sales department I will make recommend this dealership for anybody that wan More

by roger101t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
Dec 06, 2020 -

Rapids Honda responded

Thank you for this feedback. We're very sorry to see that your family didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 06, 2020

I received a very good service. Got work done. I brought I received a very good service. Got work done. I brought car to get diagnosed but they were not able to find anything but still charge. More

by aali110
Recommend Dealer
Yes
Employees Worked With
Luke Khilans, Shawn Richter
Dec 06, 2020 -

Rapids Honda responded

Thank you for your business and this review. We will share your feedback with the team. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 06, 2020

I have always had very good service and pricing for services at Rapids Honda. Very professional. Honest and quick. Very much appreciated. Thank you. Sue Koch More

by susankoch7179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lyles, Shawn Richter, Travis Johnson
Dec 07, 2020 -

Rapids Honda responded

It's great to hear, Susan, that we were able to help with exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 03, 2020

Salesman and sales manager were very easy to work with. Worked had to make our experience Good. I will recommend to my family and friends More

by anokaman8
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Katie Young, Dan Minikus
Dec 06, 2020 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 02, 2020

Our salesman Dan was excellent. He stayed 1 1/2 hours past closing to make sure we understood all the bells and whistles. He never acted as though it was a problem. Nice work Dan! More

by mhamann0
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katie Young, Dan Minikus
Dec 03, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Dan and the team, and we look forward to working with you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 02, 2020

Making the appointment online was easy and everything was completed in a timely manner. I don’t recall who I worked with in the service dept but he was very friendly and efficient. Looking at the pictures (w More

by easonmichelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Dec 03, 2020 -

Rapids Honda responded

Michelle, thank you for sharing your experience with us! We're happy to hear it went well, and we look forward to assisting you with any future automotive needs. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 02, 2020

It was a horrible experience. WE made an appointment and they were not ready for us. Also I had been sent an email with the price and the price of course was more because this dealership forces you to add More

by pamjstone63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roy Lacey, Wade Gilbertson, Kristina Andriyesh
Dec 20, 2020 -

Rapids Honda responded

Hello Pam, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss this? Thank you for your time, and hopefully, we can get to the bottom of this. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Dec 21, 2020 -

pamjstone63 responded

yes - what would be better is to refund the car protection add ons they made us get. Other Honda stores dont require you to get the add ons. I thought I did my homework and had worded out price ahead of time. We should have been able to get in and out in a couple hours not the over 6 hours we were there. We already knew what we wanted and wanted to buy.

December 01, 2020

Chad made the process very simple and in a timely matter. I would definitely recommend servicing your car at Rapids Honda. I will be going back. More

by ryanmickelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Dec 01, 2020 -

Rapids Honda responded

Thank you so much for your excellent review, Ryan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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