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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

December 13, 2020

Very professional everytime I bring my car in for service. Thorough work and doesn't hurt that they have good specials routinely going on. Thank you Sara and team for the great service! More

by Nims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Dec 14, 2020 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 11, 2020

Thank you to Lucas who helped me get my flat tire changed. He was courteous and professional and helped out so much because of a confusing situation with my car that happened. More

by nhanks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas, Luke Knilans
Dec 11, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that our team was able to help and get you back on the road! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 11, 2020

Wade was great, he took the time to make sure I knew everything about the vehicle, and I didn’t feel pressured into buying the vehicle. Kevin was great to work with to. I highly recommend Rapids Honda. More

by rerapacz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Kevin Kue
Dec 14, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Wade and Kevin. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 11, 2020

Everyone was extremely helpful and made sure I was getting the best deal and savings. The sale rep Lavell Conway was friendly and made it his mission to get the best vehicle. More

by rdavies839
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavell Conway, Roy Lacey, Katie Young, Kevin Kue
Dec 14, 2020 -

Rapids Honda responded

Thank you! We are happy to hear that Lavell was able to assist with your purchase. Thank you for choosing Rapids Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 11, 2020

Shawn was very friendly and provided great assistance in getting a rental to use during the service on my car. He went out of his way to contact me when the phone system was down to let me know my car was r More

by Willow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Dec 14, 2020 -

Rapids Honda responded

Thank you, Willow. We are very happy Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 11, 2020

This is the second Honda we've purchased from Rapids Honda in less than 6 months! Kevin and Wade are friendly and very helpful! Honda buyer for life!! More

by Jeanna and Chad S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Kevin Kue
Dec 14, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Dec 14, 2020 -

Jeanna and Chad S responded

Thank you!

December 10, 2020

I had a great, stress free experience with Roger at Rapids Honda. I would recommend them to anyone. I like that the location of this dealership was so close. More

by resolvemedlegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Roger Thomas, Maddie Campbell
Dec 11, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 09, 2020

Used high pressure sales and every sales trick in the book. Didn't hear or respect what I was saying. Only motive was to sell a car during that interaction. Bought the vehicle and greatly regret it. Fel More

by ry.t.richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katie Young, Wade Gilbertson
Dec 26, 2020 -

Rapids Honda responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to me directly, I would appreciate the opportunity to address your concerns. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 09, 2020

Courteous, kept me well informed of how were things were going sometimes two or three times a day and how the warranty was coming along with the company More

by Bjn
Recommend Dealer
Yes
Employees Worked With
Luke Khilans, Chad Zastrow
Dec 09, 2020 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Dec 09, 2020 -

Bjn responded

It’s not new it’s 6 1/2 years old with 72,000 on it, I had it in for service warranty as the timing belt timing sensor was acting up

December 09, 2020

Great experience-staff was absolutely on top of their game regarding customer service. Work was completed far sooner than expected. Marlin did a great job- great personality. More

by phil.lacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Dec 09, 2020 -

Rapids Honda responded

Thank you, Phil, for your business and this review. We're happy to hear Marlin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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