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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

December 15, 2020

Jorge Espinosa was very prefessional and helpful. He made the shopping experience enjoyable.. Maddie was great with our appointments. We enjoyed our experience and will come back. More

by charlesrowley2949
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jorge "Jorch" Espinosa
Dec 15, 2020 -

Rapids Honda responded

Thanks, Charles, for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 15, 2020

As always, a great service experience. The team at Rapids Honda knows how to take care of their customers. They explain what services they are performing and always answer my questions. Chad Zastrow i More

by RG.HANSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Dec 16, 2020 -

Rapids Honda responded

Thank you for your feedback on your recent visit to Rapids Honda, it's great to hear that Chad delivered such a positive experience. We look forward to seeing you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 15, 2020

Always quick service, friendly employees and comfortable place to wait. My first leasing experience was definitely made easy even though it took up most of my day. More

by Jenni.wills52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Roger Thomas, Kristina Andriyesh
Dec 15, 2020 -

Rapids Honda responded

Thank you for your very kind review, Jenni. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 15, 2020

Please with being able to get in and out in a timely manner! Good job, nice, efficient service!!! Thanks ! Satisfied with job, service, friendly staff, and car wash!!! More

by elainehstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Dec 16, 2020 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad to hear that our team provided a timely and pleasant experience, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 14, 2020

Because of Back surgery I could not get oil changed within a designated years ‘ time. It cost 93.00 I was not able, very surprised More

by clayw38
Customer Service
Recommend Dealer
No
Employees Worked With
Marlin Haney
Dec 31, 2020 -

Rapids Honda responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jan 02, 2021 -

clayw38 responded

Good job , good people, Is there any allowance for simply not able to physically be on schedule for yearly oil change under warranty?

December 14, 2020

Answered all questions and good service. They were very friendly, knowledgeable and patient and honest. We really enjoyed our experience and will come back for future purchases and recommend friends. More

by elizabethlamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jihan Moore
Dec 14, 2020 -

Rapids Honda responded

Thank you, Elizabeth! We are so glad that we had the opportunity to work with you to make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 14, 2020

We purchased two new vehicles - about a week apart. This was the sales/finance/service team for both! Roger was our sales person, Sarina finished us up with Finance. For our Odyssey, Katie in management he More

by wimpling.bills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarina, Katie Young, Roger Thomas, Sara Snyder
Dec 15, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicles and deals. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 14, 2020

Chad Zastrow took care of us and was very pleasant and courteous. Everything went as planned. The location of Rapids Honda is very convenient for us. More

by pnyland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Dec 15, 2020 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 13, 2020

We bought a certified preowned Odyssey from Rapids Honda and are very pleased. The lifetime powertrain warranty included by the dealership gives us a sense of security and confidence we made a wise choice o More

by daniel.a.stoddard
Recommend Dealer
Yes
Employees Worked With
Ryan Sangren, Sara Snyder
Dec 14, 2020 -

Rapids Honda responded

Thank you, Daniel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 13, 2020

Tried to add on unneeded service. Never told us car was ready when we were waiting. Kept texting the person who wasn't there instead of contacting the person waiting as I specifically stated. Waited to fin More

by JS
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Snyder
Dec 30, 2020 -

Rapids Honda responded

Hello, Providing a positive experience is our top priority. I would love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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