Rapids Honda

Everything went well this time. I had an oil change and tire rotation. Everyone white a mask and everyone was very helpful. It was a good experience Thank you! tire rotation. Everyone white a mask and everyone was very helpful. It was a good experience Thank you! More

Brought car in for an oil change and tire rotation. Sarah could not have more polite and professional. The service was done in a timely manner could not have more polite and professional. The service was done in a timely manner More

All of my service requirements were met in a timely and efficient manner. I would recommend Honda service to other customers. The waiting room was very comfortable. efficient manner. I would recommend Honda service to other customers. The waiting room was very comfortable. More

Made my appointment online for an oil change. Showed up at the time I selected and had no problems. Happy with the service and plan to go back. at the time I selected and had no problems. Happy with the service and plan to go back. More

I went to Rapids for my first oil change after purchasing my Pilot from another dealership that I wasn't exactly 100% happy with. About a month or so after I got the oil change, my husband noticed that my p my Pilot from another dealership that I wasn't exactly 100% happy with. About a month or so after I got the oil change, my husband noticed that my pilot was leaking oil. I brought it back to Rapids and had them look at it, thinking there was something wrong with the engine. Turns out, there was a washer that wasn't put on correctly, causing the leak. After they figured that out, I was rushed out of the dealership and told that my car was waiting for me across the parking lot. No paperwork given and I'm doubtful that the oil was even topped off. Strike #1 Rapids.... More

I don't want to talk more about me experience and why ,because I already sent a detailed email ,but it seems no body cares about even emails ,I had a very bad experience after buying my car ,,,,,,,which ,because I already sent a detailed email ,but it seems no body cares about even emails ,I had a very bad experience after buying my car ,,,,,,,which I don't like to to talk about More

Service was performed in all areas I requested. I was satisfied with it. Took longer than I would like but but the reason was explained to me. satisfied with it. Took longer than I would like but but the reason was explained to me. More

Adam did a fantastic job helping me identify the perfect car for me and did a full walk around of the car so I drove away confident knowing how it all worked. Kevin also went through all my options in finan car for me and did a full walk around of the car so I drove away confident knowing how it all worked. Kevin also went through all my options in finance and was very friendly! More

Kristina was amazing to work with for the purchase of our new 2020 Honda CRV. We came in looking at a used Chevy vehicle and she introduced us to a new Honda CRV. She went above and beyond to help us out. We new 2020 Honda CRV. We came in looking at a used Chevy vehicle and she introduced us to a new Honda CRV. She went above and beyond to help us out. We did not know much about Honda vehicles nor have we ever owned a Honda before, but she was able to answer all our questions and exceeded our expectations. Kevin was also great to work with for financing. He was able to answer all of our questions and the financing process went great. More

Service department visit went smoothly at drop and pickup. Shawn kept me updated and informed. Very convenient with text and email of estimate to review. Overall excellent 1st visit to this locatio pickup. Shawn kept me updated and informed. Very convenient with text and email of estimate to review. Overall excellent 1st visit to this location. Thanks Shawn More