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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

December 23, 2020

I brought my Honda in for a routine oil change and tire rotation. Technician discovered a puncture in my tire that was not fixable. Marlin Haney my service rep recommended Rapids Honda order and replace it More

by colleenmpullar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Dec 24, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marlin and the team. We look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 23, 2020

A very knowledgeable and helpful team - I will keep them as my go to garage for my 2016 Honda CRV - Made repair work an OK experience More

by jmchock@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Dec 23, 2020 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 23, 2020

Please give Marlin Haney 100% Excellent, outstanding service and review. He was respectful, knowledgeable, caring, kind, considerate, thoughtful, great listener and outstanding. Deserves a raise!!!! More

by vplant1976
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haley deserves a promotion!! If all your employees are like him you will never have customer service issues!
Dec 24, 2020 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well with Marlin and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 22, 2020

Service Department is doing good job. I like how their customer service treats their customers :) Always ask for help and I am satisfied with them More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Dec 23, 2020 -

Rapids Honda responded

Thank you, Danny! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 22, 2020

My purchase went smoothly. The dealership is clean and inviting, everyone is welcoming, friendly and very nice! Will recommend Rapids Honda to my friends and family! More

by kandriyesh19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, Kristina Andriyesh
Dec 23, 2020 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 22, 2020

This is the second vehicle I've purchased from Rapids Honda and it won't be the last. Friendly, attentive, organized, and professional. Great Service! More

by shaneberube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Roger Thomas, Sara Snyder
Dec 23, 2020 -

Rapids Honda responded

Congratulations on your new vehicle, Shane! We are so glad that we had the opportunity to work with you again, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 22, 2020

All 5 stars!!! Ryan was very helpful and was able to help me with my new lease. I was able to walk away from the dealership with a brand new 2021 passport, and he even stay an additional 2 hrs (after hours t More

by maixiong13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Sangren
Dec 23, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Ryan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Passport, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 22, 2020

Wade was extremely helpful in helping me find the right vehicle to upgrade to - so, so happy I was able to test drive in a comfortable way during Covid, and left feeling so taken care of (and pumped for me More

by lqhaven
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Wade Gilbertson
Dec 23, 2020 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear Wade was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 21, 2020

Had 3m strips replaced on 2 doors as was coming off after a little over a year. Was not replaced per original, not full door length, and not communicated as to why, concerned of less protection due to less More

by jillpill777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Dec 21, 2020 -

Rapids Honda responded

Hello Jill, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to me at your earliest convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 21, 2020

They were very negotiable with the price and the finance. Plus they threw in a lot of benefits with the car. I’m very pleased with the purchase of my 2020 CRV More

by David Fuhrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Adam Johnson
Dec 21, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new CRV, David! Please let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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