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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

January 07, 2021

I have been servicing at Luther since Rapids Honda is near to where I live started going to this location but I am very disappointed with the quality of service they provide. Very poor customer service. More

by shreekanth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Zastrow
Jan 24, 2021 -

Rapids Honda responded

Please accept our apologies for falling short of your servicing expectations. We work diligently to provide top-notch customer service and will definitely use your review to work harder to achieve our goal. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jan 24, 2021 -

shreekanth responded

Thank you!

January 07, 2021

Thanks for finding us a deal. That’s the service we appreciate rather than searching discount tire places, they made it one/stop shopping. Thanks’ More

by jillejohns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 08, 2021 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our sales team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 06, 2021

They did an excellent job solving my alternator issue that the previous dealership failed on. Chad Zastrow was very professional and kept at it until we finally located the problem. He was easy to commun More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 06, 2021 -

Rapids Honda responded

Ben, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments withChad and our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 05, 2021

Maddie was very responsive to my first request and then Roger was excellent to work with. I feel very good about this purchase and will recommend if I know anyone looking for a vehicle. More

by ellisjim55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarina Simmons, Roger Thomas, Maddie Campbell
Jan 06, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 05, 2021

Marlin is outstanding! Customer service is great. Always courteous. Never have to wait longer than necessary. I've worked for a dealership before and Rapids Honda, by far, has them beat in every department. More

by ls1008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jan 05, 2021 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Marlin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 05, 2021

Always a pleasure bringing the hrv in here. Oil change and auto butler go fast. Everything is done quick and easy. Always appreciate it! Thanks! More

by mike@mikepnelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Shawn Richter
Jan 05, 2021 -

Rapids Honda responded

Mike, Thank you so much for your excellent review! We are so glad that Chad and Shawn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jan 05, 2021 -

mike@mikepnelson responded

Those guys and Andrew keep me coming back!

January 05, 2021

Thank yo Igor fitting me in to get a new battery installed when it unexpectedly quit on me. Chad is a great person to work with! More

by m_gerdesmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 05, 2021 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear that Igor and Chad provided you with an excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 05, 2021

Can't say enough how Shawn and the team went above and beyond to get the car fixed in record time! Known manufacturer recall on engine part. Needed the car fixed before upcoming trip. They called around a More

by Nims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jan 06, 2021 -

Rapids Honda responded

Thank you for choosing Rapids Honda. Your feedback and rating mean a lot to us. We're glad Shawn was able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 05, 2021

It was great. Saw the vehicle I wanted sitting right in front of the dealership window. Test drove and immediately wanted it. I would recommend this dealership to my friends as well. More

by joyce.rez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Sangren
Jan 06, 2021 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda, Joyce. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 04, 2021

This was my first oil change and tire rotation since I purchased my used 2017 Subaru Outback from Rapid's Honda in June 2020. Lucas Smith handled all the details very smoothly. He also arranged to have my More

by Terry M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
Jan 04, 2021 -

Rapids Honda responded

Terry, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new 2017 Subaru Outback! If there is anything else Lucas can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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