Rapids Honda
Coon Rapids, MN
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Scheduling my oil change and vehicle recalls were easy through the phone. Sara, who helped me when I dropped off my vehicle, was great and followed-up with me as she had promised. I'm very happy with my through the phone. Sara, who helped me when I dropped off my vehicle, was great and followed-up with me as she had promised. I'm very happy with my service and will come back for my next maintenance. More
I had roof rails and crossbars installed. The postcard I received for 20% off accessories prompted me to get this taken care of sooner rather than later. I am satisfied with the result! received for 20% off accessories prompted me to get this taken care of sooner rather than later. I am satisfied with the result! More
Staff is always friendly, waiting room is comfortable, work was performed to my expectations, make sure sales people keep their masks on. Keep up the good work. work was performed to my expectations, make sure sales people keep their masks on. Keep up the good work. More
Great service and staff was. My car was serviced promptly and setting up an appointment was easy. I had a special issue that they were able to help me with as well. 5 stars and setting up an appointment was easy. I had a special issue that they were able to help me with as well. 5 stars More
Not service related. It was nice to see majority of the staff wearing a mask with nose covered. There has been times many staff have their nose out over the masks. Making it feel, they were more concerned staff wearing a mask with nose covered. There has been times many staff have their nose out over the masks. Making it feel, they were more concerned about their comfort over safety of their customer. Felt more comfortable working with Rapids Honda. Marlin was very helpful and answered all questions. The SUV was ready when he said it would be. Very nice! More
This is our second vehicle purchased from Rapids Honda. Went in for an oil change, end up trading up. They made a deal I couldn’t refuse. Great vehicles and Great buying experience! Went in for an oil change, end up trading up. They made a deal I couldn’t refuse. Great vehicles and Great buying experience! More
Nice people, very helpful, understanding, listened to my needs well, worked hard for me. Patient, nice clean facility, enjoyed the hot chocolate while waiting for finance needs well, worked hard for me. Patient, nice clean facility, enjoyed the hot chocolate while waiting for finance More
It is great place with friendly staff. Very comfortable clean customer lobby. Parts Department is great and very helpful. Only complaint we have is the car was does not do a good job. A lot of soap and spo clean customer lobby. Parts Department is great and very helpful. Only complaint we have is the car was does not do a good job. A lot of soap and spots. More
Brought van in for recalls and estimate on broken headlight. We were never told recalls were not fixed due to not having materials.found that out on the print out. Fixed auto start but found out the headlight. We were never told recalls were not fixed due to not having materials.found that out on the print out. Fixed auto start but found out the problem was something we had the vehicle in 3 times before. Was never contacted that the vehicle was done service assumed because they gave an estimate. Quality at rapids was good but last few times customer service has been pathetic to say the least. More