Rapids Honda

I was greeted in a friendly manner by the gentleman at the desk. The service was fast and we received the call for our vehicle right on time as promised. The technician was even kind enough to put my lice the desk. The service was fast and we received the call for our vehicle right on time as promised. The technician was even kind enough to put my license tabs on during a very cold January day! More

Sales techniques were very shady & sneaky. Sales person insisted I stay late to finish up deal even though I told her I was very tired & wanted to take delivery on Wed. She threatened she was going out of insisted I stay late to finish up deal even though I told her I was very tired & wanted to take delivery on Wed. She threatened she was going out of town & I might have to work with the guy who didn’t keep his mask on. Agreed upon sales price was wrong on financing paperwork & she couldn’t produce the final paper with the agreed upon sales price. I am considering reporting them to the AG / CFPB. Called manager to complain. His response was “they were there to sell cars” & he’d look into it & call me back, but never did. More

Good customer service. Take the time to help me out. The financial part did take a long time. I guess cause too many people buying a car that day. financial part did take a long time. I guess cause too many people buying a car that day. More

I had a great experience! Everyone was helpful and I got what I wanted, a great truck! Kristina A. was able to answer or knew how to get an answer to any questions I had. Sarina was very knowledgeable and what I wanted, a great truck! Kristina A. was able to answer or knew how to get an answer to any questions I had. Sarina was very knowledgeable and set me up with some great financing! More

Adam at Rapids Honda was so helpful and we came away with a fantastic deal. Although we were there late into the night, they sweetened the deal with 3 years of maintenance on the new car. a fantastic deal. Although we were there late into the night, they sweetened the deal with 3 years of maintenance on the new car. More

Was sold a 2020 pilot in August. It had just reached 5,000 miles when it broke down in the middle of Wisconsin. Turns out it was sold to us with very little oil in it. Have called the dealership multipl 5,000 miles when it broke down in the middle of Wisconsin. Turns out it was sold to us with very little oil in it. Have called the dealership multiple times, leaving multiple messages with still no return call. Very disappointed in this customer service. More

Great service! Kristina took the time with me to find the right vehicle and was very helpful. I was unhappy to witness at least two of the other reps without face masks despite the fact that I was sittin the right vehicle and was very helpful. I was unhappy to witness at least two of the other reps without face masks despite the fact that I was sitting near them. More

Great people! Everyone there was very helpful. Serena in finance was amazing and made me feel like a friend. Marlin in service went above & beyond! finance was amazing and made me feel like a friend. Marlin in service went above & beyond! More

Great customer service. Marlin was very helpful and personable. I will definitely continue having my car serviced with Rapids Honda. I will never have to worry about my vehicle knowing that the service personable. I will definitely continue having my car serviced with Rapids Honda. I will never have to worry about my vehicle knowing that the service department is there to help. More

My experience was great! Myself and my car were taken car of really well! They took car of of oil change in a timely matter as well. Will be back! of really well! They took car of of oil change in a timely matter as well. Will be back! More