Back

Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

Directions

By Type

Showing 2,675 reviews

January 30, 2021

Didn't care for sales manager Katie. Found her pushy and condescending towards sales reps and mechanics. She should stay out of the sales process. Roger has been good to us! More

by jwiehle20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas
Feb 01, 2021 -

Rapids Honda responded

Hello, Thank you for taking the time to submit a review. We take pride in good customer service and happy Roger was such a big help however regret that others appeared pushy and condescending. If you would like to further discuss your concerns, feel free to contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 29, 2021

Best experience I have ever had at Honda dealership- sales and finance process streamlined and got best price up front - and all of the Honda dealerships are very good also More

by glutz72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Grantwit, Katie Young, Kevin Kue, Bob Miesen
Jan 30, 2021 -

Rapids Honda responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 29, 2021

I am 67 and for the first time in my life I got my dream car roger who sold me my car was amazing thank you rapids honda More

by pam9377
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Roger Thomas, Maddie Campbell
Jan 30, 2021 -

Rapids Honda responded

Thank you for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Roger was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your dream car! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 29, 2021

I had a great experience at Rapids Honda. Roger did an awesome job showing me the two cars I was interested in and answering all my questions. He also helped me purchase my new car. I can’t thank him eno More

by RV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Roger Thomas
Jan 30, 2021 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Roger and the team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 29, 2021

Lance and Liam! Thank you both so much the excellent customer service! Lance (Manager) was excellent at answering some concerns I had about my coverage (thank you!!), and Liam was helpful with look More

by tanyathomas763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance and Liam
Jan 30, 2021 -

Rapids Honda responded

Thank you for sharing your experience with us, Tanya, we're happy to hear it went well. We truly appreciate your feedback and look forward to seeing you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 28, 2021

Good experience. Sales team (jake) was helpful. We knew what we wanted and it happened. Close and convenient. We hope this Honda is as good as the last. More

by dtmild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jake Braun
Jan 28, 2021 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Jake and the team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 28, 2021

The service is good. The sales people are courteous and professional. Theonly complaint I have is that we thought that we were buying a car that no On had smoked in. When we test drove the car we did not d More

by jdprow8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Thomas, Natalie Cherne
Jan 28, 2021 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We're so glad to hear you were satisfied with our professional staff. However, we are very sorry to hear that you aren't fully satisfied with your new lease due to the smell. If you wouldn’t mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 28, 2021

We purchased 2 cars on the same day, along with a trade in. The staff at Rapids Honda were very knowledgeable and efficient. I will definitely be back for my next car, and would absolutely recommend to f More

by jenna.kulaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson, Kevin Kue
Jan 28, 2021 -

Rapids Honda responded

Thank you for sharing your five-star experience with us, Jenna! We're happy to hear it went well, and we hope you enjoy your two new vehicles! We truly appreciate your feedback, and business. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 28, 2021

My salesman Roger Thomas explained many things about the Accord EX-L and said to stop by if I had any questions about the car, especially the electronics on the touch screen! He went the extra mile!!! Thank More

by lancenygard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Roger Thomas
Jan 28, 2021 -

Rapids Honda responded

Thank you for your business, and this five-star review, Lance. We're happy to hear Roger was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Congratulations on your new Accord EX-L, Lance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Feb 02, 2021 -

lancenygard responded

Thank you! I’m sure you will give me good service on my vehicle and stand behind your lifetime warranty on the drivetrain if I ever need it! Lance Nygard

January 28, 2021

Great quick service. It met all my expectations. It was my first time having service at Rapids Honda, I was impressed and plan on being back. More

by Davers25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 28, 2021 -

Rapids Honda responded

Thank you for taking the time to share your five-star experience with us. We're glad to hear we delivered such a great experience! We're looking forward to having you as one of our valued customers for years to come. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

...
149
...