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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

February 04, 2021

Wade made every effort to keep the experience good as possible, making sure no small detail was left unprepared. I noticed the effort put in. More

by lindatyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson, Kevin Kue
Feb 04, 2021 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Wade, here at Rapids Honda. Congratulations on your purchase! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 04, 2021

Great experience. Shawn was great. I arrived a half-hour before my appointment and he got me right in. He even checked me out at the end of the appointment and helped me use up a partial gift car More

by davem5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Feb 04, 2021 -

Rapids Honda responded

Thank you, Dave, we are very happy to hear that Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 04, 2021

The service and rep were good as always. However this time when they washed my car it looked worse than when I brought it in. It was clean and shiny when I came in, but when I left it was all water spot More

by karen_mullowney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 04, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, Karen. While we are glad to hear that you had an overall positive experience, we do apologize if we didn't quite meet your expectations this time. Please don't hesitate reach out directly if you would like to discuss this further. We value your business and hope you will give us another opportunity to serve you! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 04, 2021

Great experience! Bob was the Best I told him what I wanted in a vehicle and he responded with everything I Ask for! I would recommend him to anybody that he's looking for a vehicle! More

by cacords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Miesen
Feb 04, 2021 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that Bob had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new purchase and please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 03, 2021

Everyone was helpful with our lease of our HRV. Ken Grantwit was amazing at getting our process of getting our lease done . Myles our sales guy was great and friendly. They both answered all of our More

by Conbon15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Grantwit, Kevin Kue, Myles Van Den Boom
Feb 03, 2021 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken and Myles met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 03, 2021

The salesman was very professional, but gave me the time I needed to feel comfortable using our hard earned money to buy the Honda Pilot. Everyone we came across was very pleasant and asked if we were being More

by jawswon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson
February 03, 2021

We had a great experience at rapids Honda, Christian was phenomenal explaining everything about our new car and Kevin from finance was great too. Thank you. More

by Kristen Hitchens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kue, Christian Pierfelice
Feb 03, 2021 -

Rapids Honda responded

Thank you for taking the time, Kristen, to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 03, 2021

Very thankful the scheduled appointment was on time. Chad was courteous. Enjoyed having the vehicle washed after the service performed. I just love the new location. More

by grammy1122
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 03, 2021 -

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Chad could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 03, 2021

Oil change was on time and quickly done. I’ve only had good experiences with the service department at this dealership and will continue to go here. More

by bigscott7722
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 03, 2021 -

Rapids Honda responded

Thank you for choosing Rapids Honda, Scott! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 02, 2021

We walked into Coon Rapids Honda with a couple of options in mind and Jorge provided us with great service and helped us make our decision that day. Kevin made the process of signing the paperwork quick an More

by arsorny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jorge "Jorch" Espinosa, Kevin Kue
Feb 02, 2021 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jorge, Kevin, and our team met your expectations. Thank you again for choosing Rapids Honda and congratulations on your new vehicle! We look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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