Rapids Honda

In six telephone calls and about a dozen text exchanges, Rapids Honda negotiated and entered into a deal to sell me a new vehicle at the price indicated in its listing on the dealer website. I thereafter us Rapids Honda negotiated and entered into a deal to sell me a new vehicle at the price indicated in its listing on the dealer website. I thereafter used vacation and committed the rest of my workday to cleaning and prepping my trade vehicle. I then drove 40 miles to the dealer during rush hour. Not until sitting at the sales associate's desk for 30 minutes did he disclose the fact that he had added a $5,000 upward "market adjustment" to the vehicle -- an adjustment that was not included in the car's listing, and something that was cleverly not mentioned throughout our many earlier communications. That's bait and switch, false advertising, and a breach of the implied covenant to negotiate and contract in good faith. Based on many other reviews posted on other review sites, this unethical business practice is commonplace for Rapids Honda. Luckily I took screen shots of the original listing in order to send photos of the vehicle to my wife. More

Missed the problem till the second visit one week later. Part was not available till 3 days later. Service manager was pleasant Part was not available till 3 days later. Service manager was pleasant More

Very friendly and knowledgeable staff aiming to make the customers happy and satisfied. I would recommend this dealership to my friends and family customers happy and satisfied. I would recommend this dealership to my friends and family More

Nice dependable and reliable car with a hitch that i needed specifically. It a nice location showing good products. needed specifically. It a nice location showing good products. More

Rapids Honda has had excellent service, been there for routine maintenance and they have been quick and thorough and always friendly. routine maintenance and they have been quick and thorough and always friendly. More

Service and parts department are excellent to work with. Great people and communication was excellent. Great people and communication was excellent. More

I wanted my payment to be affordable for me and they did all that they could do to help me get where I wanted to be. I had an excellent experience all that they could do to help me get where I wanted to be. I had an excellent experience More

This was my second time purchasing a vehicle from Rapids Honda. Myles did a great job and, he mostly definitely understood the assignment! lol Process was quick and easy. Honda. Myles did a great job and, he mostly definitely understood the assignment! lol Process was quick and easy. More

The customer service was great. I got helped as soon as I stepped foot in the door. Thank you I got helped as soon as I stepped foot in the door. Thank you More

Very friendly staff and relatively quick process from start to finish. Not much negotiation on price, but the sticker price was already good (used non-Honda). start to finish. Not much negotiation on price, but the sticker price was already good (used non-Honda). More