
Rapids Honda
Coon Rapids, MN
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On time for my appointment and they were lovely. Clean, inviting space to hang out and wait for my car. Service advisor recommended on how to get my car repaired there rather than by my insurance pr Clean, inviting space to hang out and wait for my car. Service advisor recommended on how to get my car repaired there rather than by my insurance preferred place. Honda parts guaranteed! More
The dealership made numerous errors and kept blaming them on the bank. The errors were acceptable admin misses (hey everyone is short staffed) even though they caused us to have to return 3 times but the lac on the bank. The errors were acceptable admin misses (hey everyone is short staffed) even though they caused us to have to return 3 times but the lack of ownership of their own mistakes was just disappointing. After spending multiple conversations telling us how lucky we should feel that we had our sales person because he was able to do more than other reps and was so good, it was disappointing he refused to admit it was his fault for not knowing the new bank process and his fault for not catching administrative errors in time. I prefer to deal with people who can step up and admit they did something wrong, not blame everyone else for things they could have and should have done better. Next time I’ll take my business somewhere that can admit failure humbly not lie and point fingers. More
Myles was wonderful and knowledgeable- took his time with us which we appreciated and answered all of our questions and was very through! us which we appreciated and answered all of our questions and was very through! More
Poor service. Bring my truck into have power steering fixed and they didn't even fix it. Got my truck back they exact same way as I brought it in as. Bring my truck into have power steering fixed and they didn't even fix it. Got my truck back they exact same way as I brought it in as. More