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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

May 19, 2022

Very friendly and knowledgeable staff. They were very patient with me as I asked many questions. They let me borrow the vehicle for a couple hours to allow my husband see instead of trek More

by mander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Pint , Katie Young, Bob Wiener
May 20, 2022 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 19, 2022

The service department employees are always friendly and helpful. We had a problem earlier this year with the sales team not being completely up front or honest about their pricing, so we took our business More

by konomip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vang, Andrew Nelson
May 20, 2022 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 19, 2022

I had my car maientence due and the gentleman took care of me , he was friendly, kind and knowledgeable More

by theresa.schultz57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
May 20, 2022 -

Rapids Honda responded

Thank you so much for your kind words, Theresa, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 19, 2022

Fast and Good services for oil change. Waiting did take long like I thought it would. More

by kelly11mn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nelson, Travis Johnson
May 20, 2022 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 18, 2022

Always an easy experience when I go in. Shawn is amazing an makes everything easy, especially for someone who doesn't know much about cars, it's like I never have to even do anything. More

by SGOOJR22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
May 19, 2022 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Shawn here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 18, 2022

Friendly employees, great service, and helpful with questions. Also, they have a fair price for new vehicles. More

by diamonds777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
May 19, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 18, 2022

The service recommendations solved our transmission problem and was done promptly and cost effectively. Huzzah More

by gjschuyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
May 19, 2022 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 18, 2022

On time for my appointment and they were lovely. Clean, inviting space to hang out and wait for my car. Service advisor recommended on how to get my car repaired there rather than by my insurance pr More

by solanum03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
May 19, 2022 -

Rapids Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rapids Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 17, 2022

Everyone was very helpful, and did their best to make sure I got a great deal. More

by us6erbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Hamdija Mustafic
May 18, 2022 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 17, 2022

They were very busy and I was shuffled to work with 2 different sales men and an additional person for paperwork. More

by djune0914
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade Gilbertson, Roger Thomas, Logan Nelsen
May 21, 2022 -

Rapids Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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