Rapids Honda
Coon Rapids, MN
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We were very pleased with the attention we received. Low pressure salesmanship. Eric seemed interested in finding out what we wanted and not just hustling us to make a sale. pressure salesmanship. Eric seemed interested in finding out what we wanted and not just hustling us to make a sale. More
It would be 5 stars but we were 11 days past the 1 year of ownership, so we didn't get our 2nd free oil change. That was very disappointing since I made the appointment a few weeks before the 1 year annive of ownership, so we didn't get our 2nd free oil change. That was very disappointing since I made the appointment a few weeks before the 1 year anniversary of owning the car. More
I took my Passport in for the first scheduled application of Armor Guard. Maintenance was able to accommodate my schedule, gave me an accurate pickup time and called me when my car was ready - great job! of Armor Guard. Maintenance was able to accommodate my schedule, gave me an accurate pickup time and called me when my car was ready - great job! More
Sold me an interior protection plan and when I brought for service the service was subpar and they refused to see the poor work and make it right. They refused to look at pictures and said it was not the for service the service was subpar and they refused to see the poor work and make it right. They refused to look at pictures and said it was not their worry. They charged hundreds of dollars for this service and then failed to follow what I purchased. Horrible company, poor customer service and failed to follow through with what they sold me. They only worried about the money and not customer service. More
I was able to schedule my service appointment at the time I needed. Shawn Richter was prompt and courteous when I arrived. He also noted a recall item that needed to be done and accomplished that during my I needed. Shawn Richter was prompt and courteous when I arrived. He also noted a recall item that needed to be done and accomplished that during my service time without extending my wait time. Overall I had a great experience at Rapids Honda. More