Back

Rapids Honda

Coon Rapids, MN

3.9
2,677 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

Directions

By Type

Showing 2,677 reviews

May 26, 2022

It was nice to bring my car to a place where they didn't tell me I needed a lot of unnecessary work done. More

by brentstm53
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
May 31, 2022 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 25, 2022

From the purchase of my new Honda to the installation of add-in’s and several car washes, everything has been first rate! More

by shardy440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
May 26, 2022 -

Rapids Honda responded

It's great to hear that Marlin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 24, 2022

Total waste of time and total rip off. They want to charge 165 plus tax and shop fees for a brake fluid flush, talk about highway robbery. Most other shops including other dealerships are More

by asianpoolshark
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Nelson
May 24, 2022 -

Rapids Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lance Spah Service Director (952) 207-7800 lsaph@rapidshonda.com

May 24, 2022

My low rating had nothing to do with Shawn Richter. He serviced my Honda before I bought it. I'm sure he's excellent at his job. I had a complaint against the one who sold the car and the extra's that More

by draekraft
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Thomas, Shawn Richter
May 24, 2022 -

Rapids Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Katie Young General Sales Manager (952) 207-7800 kyoung@rapidshonda.com

May 23, 2022

Service was competed timely, actually early. Completed everything that was asked and cleaned the inside also. More

by levinejanlou
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 23, 2022 -

Rapids Honda responded

We appreciate your business, Chad and our team looks forward to serving you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 23, 2022

I got the car I was looking for at the price I was looking for. More

by olson.luke650
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas
May 24, 2022 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 22, 2022

It was a very pleasant experience everything was handled smoothly and efficiently. Great customer service. More

by melisshill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
May 23, 2022 -

Rapids Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 22, 2022

When visiting the Rapids Honda Service Department, the staff is always friendly, curious and efficient. The work is always completed in a timely manner. More

by tjelmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson, Marlin Haney
May 23, 2022 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 20, 2022

People are so friendly and helpful. It was a great experience and will continue to give them my business More

by ssplanter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vang, Chad Zastrow
May 20, 2022 -

Rapids Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 20, 2022

Brought our Pilot in for a recall issue. They fixed the problem and were pleasant. More

by MNSCPP
Recommend Dealer
Yes
Employees Worked With
Travis Johnson
May 20, 2022 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

...
11
...