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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

July 05, 2021

Very helpful, made the process easy for trading in my old car for a new one. More

by corrinruiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jake Braun
Jul 05, 2021 -

Rapids Honda responded

Congratulations on your new vehicle, Corrin! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 05, 2021

The dealership was very accommodating and helpful. They made sure everything was done well and in a timely manner. More

by kenokekic95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young
Jul 06, 2021 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 04, 2021

Marlin is such a great personable person and honest. This is our second encounter with him and he’s awesome. Other service departments ive dealt with aren’t as professional as Honda in general, but Marlin ma More

by tracybull13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin
Jul 05, 2021 -

Rapids Honda responded

We are very happy to hear that Marlin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 04, 2021

Excellent service! I have always ft well taken care of when I leave Rapids! Keep.up the wonderful work folks. Have a terrific week. Mark W. Suggs More

by mark.suggs437
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
Jul 05, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, Mark. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 04, 2021

Great job on my car just wish they were able to figure out why my car makes a funny noise when turning on. That’s all I got. More

by shellyshelly74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Kristina Andriyesh, Scott Andrews, Joan B
Jul 05, 2021 -

Rapids Honda responded

Thank you, Shelly! Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 02, 2021

Glad your sales department was willing to negotiate my trade in More

by ajzeece
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bringle, Scott Andrews
Jul 02, 2021 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 02, 2021

From walking into the dealership, very nice and professional and had a wonderful experience. smooth process, didn't waste my time, and made it a easy process More

by SHONNAM987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Alex Pint
Jul 02, 2021 -

Rapids Honda responded

It's great to hear that Alex was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 02, 2021

The staff was amazing, from start to finish! I would definitely refer my friends and family to Rapids Honda! Thank you so much!! You guys are the best! More

by sarahniska
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas
Jul 02, 2021 -

Rapids Honda responded

Sarah, thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 01, 2021

Great service and everyone involved was very friendly and straight to the point! More

by deniseshanee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Eric Mulvihill
Jul 01, 2021 -

Rapids Honda responded

Denise, Thank you for taking the time to share your feedback with us. Eric, Roy and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 01, 2021

Salesman great, dealership average. Price very average. Got the run around. Trade in amount was an insult, manager wouldnt even talk to us. went there cause it was close but not sure if we be back More

by Kelrod20
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Young, Alex Pint
Jul 18, 2021 -

Rapids Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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