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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

July 08, 2021

Poor service. Sold a filthy vehicle that I refused to take home. It had to stay an extra day at dealership to be properly cleaned. More

by ricraio2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Schiltz, Roy Lacey, Jake Braun
Jul 25, 2021 -

Rapids Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 07, 2021

Great service. Accommodated me when I had a conflict at my scheduled time so I could go on a weekend road trip. Will go back to this dealership again. More

by mjf4kids
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Jul 07, 2021 -

Rapids Honda responded

Thank you for your feedback on your recent visit to Rapids Honda, I'm glad to hear that you had such a positive experience. We appreciate your business and look forward to serving you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 07, 2021

Stell waiting f or outer wheel piece. Told over a week ago that it would be mailed out. Hopefully will receive it in the next few days. More

by mwswegle
Recommend Dealer
Yes
Employees Worked With
Andrew Nelson
Jul 07, 2021 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. Andrew and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 06, 2021

Chad in service is great and answered all my questions. He kept me advised all long my service appointment. Got my car in and out quick. More

by CS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jul 06, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your service experience working with Chad here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 06, 2021

Rapids Honda did a great job putting the body side moldings on my Ridgeline. I also go the truck washed. Thanks Rapids Honda for getting the job done. More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jul 06, 2021 -

Rapids Honda responded

Thank you so much for your excellent review, Mark! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 06, 2021

Staff was very helpful and did everything to make my experience pleasant. The time was taken to make sure I understood the terms and figure out exactly what I wanted and needed. More

by schmaedeka5019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Mulvihill
Jul 06, 2021 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 06, 2021

This was my first time purchasing from Rapids Honda. The dealership seemed to be very considerate and accommodating. There was an issue with the paperwork which they resolved right away. I came in for serv More

by sp
Recommend Dealer
Yes
Employees Worked With
Katie Young, Myles Van Den Boom, Marlin Haney
Jul 07, 2021 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 05, 2021

Jorge was excellent to work with on a sale. Negotiated a good price with little back and forth and no pressure. More

by goethajp
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa
Jul 05, 2021 -

Rapids Honda responded

Congratulations on your new purchase! Quality customer service is always our number one priority, and we're happy to hear that Jorge met your expectations. Thank you again for choosing Rapids Honda; we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 05, 2021

It was a good experience everyone was friendly and helpful. Answered all of my questions and found out answers if they did not know. I would recommend this dealership to others. More

by wemorris
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katie Young, Scott Andrews
Jul 05, 2021 -

Rapids Honda responded

Congratulations on your new purchase! Thank you for taking the time to leave us a five-star review. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda and helping to spread the word about us. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 05, 2021

Johnathan was amazing. We will be back again in the future! More

by preiner477
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jon Dahl
Jul 05, 2021 -

Rapids Honda responded

Thank you for taking the time to leave us a five-star rating. Our customers are our top priority, and we're glad to hear that Jon met your expectations. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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