Rapids Honda

The service on my Honda Odyssey was done efficiently and expertly. The customer service in the service department was excellent. The service representative’s communication was superb. expertly. The customer service in the service department was excellent. The service representative’s communication was superb. More

I will NEVER purchase from here again. Do not say something is an add on then go to the table and expect it to be paid, especially when that “add on” is almost $2,000.00, absolutely ridiculous! I hav something is an add on then go to the table and expect it to be paid, especially when that “add on” is almost $2,000.00, absolutely ridiculous! I have told everyone I know to never shop there. More

Service was great, but had windshield replaced and not all of the window decals were replaced. Some decals represented paid programs that I had previously when the car was purchased. all of the window decals were replaced. Some decals represented paid programs that I had previously when the car was purchased. More

The sales rep and his supervisor spent lots of time explaining to me the importance of having a new car versus old car and the value involved! explaining to me the importance of having a new car versus old car and the value involved! More

Very happy with my service . Had an appointment and the work was done in a very timely manner. Chad Zastrow is always very pleasant and friendly. Thank you work was done in a very timely manner. Chad Zastrow is always very pleasant and friendly. Thank you More

Purchasing our new car was painless and everyone was amazing to work with. Myles was so very helpful as we were buying our son his first car and made sure we were happy and felt comfortable in what he w amazing to work with. Myles was so very helpful as we were buying our son his first car and made sure we were happy and felt comfortable in what he was buying More

Friendly sales people. Knowledgeable. Cons is it takes hours from time you pick out car, fill out documents, sign for it, and drive away. Way too long process! Need to cut out at least 2-3 hours from proc hours from time you pick out car, fill out documents, sign for it, and drive away. Way too long process! Need to cut out at least 2-3 hours from processs. More

This was my first time at Rapids Honda. More convenient location for us. Great service, everyone was friendly, courteous, and ensured I got the vehicle I needed location for us. Great service, everyone was friendly, courteous, and ensured I got the vehicle I needed More

I was in and out quickly and the job was well done. My advisor Shawn took care of me and get the job done efficiently. advisor Shawn took care of me and get the job done efficiently. More

Very disappointed in my experience with Rapids Honda. I declined adding any additional options after I told them I wanted to purchase the car. While signing the papers there were two options added to the s declined adding any additional options after I told them I wanted to purchase the car. While signing the papers there were two options added to the sale. I told them I did not want any of the options and was told that I had to purchase them because they were already on the car. Those options should have ( and probably were) already in the price of the car. Shame on me for going through with the sale and shame on them for being very deceitful. I absolutely will not recommend this dealership to anyone and will make sure to voice my experience whenever I can More