Rapids Honda

Jon was friendly, and available. He stayed late and closed the deal. He understood I would be harder to please than perhaps others, however, he rose to the challenge. Kristina recently moved to a fin closed the deal. He understood I would be harder to please than perhaps others, however, he rose to the challenge. Kristina recently moved to a finance position, so there were some missed signatures, but it wasn't a big deal to come back in and sign the next day. Pricing wise, they are not the cheapest, but did a decent job at trying to match competitors. The dealership initially low-balled the trade, which I ended up getting the matching offer on that. More

Chad was very patient and did a great job explaining why the recall couldn’t be done!! He got things fixed and got me going again!! Thanks!! the recall couldn’t be done!! He got things fixed and got me going again!! Thanks!! More

Customer need to be given one time resolution, so they don’t have to come twice for the same issue and pay twice. Thank you. don’t have to come twice for the same issue and pay twice. Thank you. More

Service and work was done fast and sooner than I had anticipated the guy that helped me out was friendly and very knowledgeable thanks and will definitely go back anticipated the guy that helped me out was friendly and very knowledgeable thanks and will definitely go back More

As always, I had a very good experience at Rapids Honda where Chad Zastrow and his team performed the maintenance and repairs on my Honda CRV. Thanks for the service and attention to details! where Chad Zastrow and his team performed the maintenance and repairs on my Honda CRV. Thanks for the service and attention to details! More

Excellent professionalism and great customer experience! Mommy first time working with a dealership couldn’t have gone better!!! Made me at ease with any concerns and let me know I could reach out if I had Mommy first time working with a dealership couldn’t have gone better!!! Made me at ease with any concerns and let me know I could reach out if I had any questions! More

Jonathan provided great service. He was very friendly, considerate and professional! He understood what we wanted and cut straight to the chase. Thanks Jonathan! Great job! considerate and professional! He understood what we wanted and cut straight to the chase. Thanks Jonathan! Great job! More

First time at Rapids Honda, service department was very clean. The people in the service department were very friendly was in and out on time. I will be going back for my service needs. clean. The people in the service department were very friendly was in and out on time. I will be going back for my service needs. More

Everything was great! We had a fantastic experience with everyone there! Our sales guy Elvis went above and beyond to make sure we had a great car buying experience! everyone there! Our sales guy Elvis went above and beyond to make sure we had a great car buying experience! More

Even though we were able to come to an agreement, I was not impressed with the sales tactics we encountered. My fiancé and I were serious buyers, with good paying jobs and tier 1 credit. We were not treate not impressed with the sales tactics we encountered. My fiancé and I were serious buyers, with good paying jobs and tier 1 credit. We were not treated as such, and the agent almost refused to run potential payment scenarios for us to gain a better understanding of our monthly payments. He insisted that he wasn’t going to run numbers unless we were serious about buying the vehicle. We were very close to walking out on the deal due to our frustration with the agent. He is lucky the manager stepped in. More