Rapids Honda
Coon Rapids, MN
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while the service dept. was very considerate and accommodating, a couple things happened to my vehicle when it was in your shop was in there were not good. I had mentioned it before but there was accommodating, a couple things happened to my vehicle when it was in your shop was in there were not good. I had mentioned it before but there was no response to it. More
Dealership is great but have sent 5 surveys asking about rating. Just stop already. If I had a problem I would have contacted like an adult. Quit begging for 5 stars. rating. Just stop already. If I had a problem I would have contacted like an adult. Quit begging for 5 stars. More
This was the only dealer in our area who had a new Ridgeline that was not claimed. It literally came off the truck and they readied it for us. After driving it, we purchased it on the spot and drove i Ridgeline that was not claimed. It literally came off the truck and they readied it for us. After driving it, we purchased it on the spot and drove it home. Everyone at the dealership was friendly, clearly enjoyed their work and very helpful during the purchase. More
We were fortunate to find Joel as our sales person. (we cornered him in the parking lot as he was leaving another customer). We needed lots of guidance as we hadn't purchased a car in years. He was very cornered him in the parking lot as he was leaving another customer). We needed lots of guidance as we hadn't purchased a car in years. He was very friendly, patient and knowledgeable. He could explain things that made it easy to understand. We truly enjoyed working with Joel. More
Joel was very friendly and informative. He makes the whole experience effortless, explaining and guiding at every step. I came in to view and test drive a Honda being using Toyota for over 10yrs. I ende whole experience effortless, explaining and guiding at every step. I came in to view and test drive a Honda being using Toyota for over 10yrs. I ended up leaving with a new Honda. Go, Joel !!! More
Had a good experience at the dealership with lots of friendly and helpful people there. Will definitely recommend this dealership if they are interested in a Honda. friendly and helpful people there. Will definitely recommend this dealership if they are interested in a Honda. More
We bought a car the night we came in and found that the dealership didn’t even clean under the hood and around the engine bay. When we called back after finding out animal food under the cover, the manager dealership didn’t even clean under the hood and around the engine bay. When we called back after finding out animal food under the cover, the manager had the guts to say that it could have happened at our house. No sense of customer service or remorse for a customer that spent over $30K. I definitely do not recommend this dealership to anyone. Such awful customer service (probably because they think because demand is high, they won’t care about service at all). More
Joel was super friendly and knowledgeable. Haven't bought a new car in a lot of years and he supported us each step of the way. Christian who processed our paperwork was funny and super clear when explaining a new car in a lot of years and he supported us each step of the way. Christian who processed our paperwork was funny and super clear when explaining things - he was so helpful through that process More
Salesman helpful finding me what I needed and tracking down backordered part. Good selection of used cars in this tight market. Good follow up thx down backordered part. Good selection of used cars in this tight market. Good follow up thx More