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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

July 19, 2021

while the service dept. was very considerate and accommodating, a couple things happened to my vehicle when it was in your shop was in there were not good. I had mentioned it before but there was More

by ajohotto
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Kue
July 18, 2021

Dealership is great but have sent 5 surveys asking about rating. Just stop already. If I had a problem I would have contacted like an adult. Quit begging for 5 stars. More

by brentwarren1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jul 19, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 17, 2021

This was the only dealer in our area who had a new Ridgeline that was not claimed. It literally came off the truck and they readied it for us. After driving it, we purchased it on the spot and drove i More

by aktummala
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jake Braun
Jul 19, 2021 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 16, 2021

We were fortunate to find Joel as our sales person. (we cornered him in the parking lot as he was leaving another customer). We needed lots of guidance as we hadn't purchased a car in years. He was very More

by sandrajensen68
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kristina Andriyesh, Joel Bringle
Jul 16, 2021 -

Rapids Honda responded

Thank you, Sandra, for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Joel was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 16, 2021

Joel was very friendly and informative. He makes the whole experience effortless, explaining and guiding at every step. I came in to view and test drive a Honda being using Toyota for over 10yrs. I ende More

by CocoZini
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kristina Andriyesh, Joel Bringle
Jul 16, 2021 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joel and the team, and we hope you enjoy your new Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 16, 2021

Dee was awesome and will recommend her to everyone! She made buying a car easy and fun. One of the best salesperson I've ever had! More

by kreber1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Saren
Jul 19, 2021 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Dee and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 16, 2021

Had a good experience at the dealership with lots of friendly and helpful people there. Will definitely recommend this dealership if they are interested in a Honda. More

by jessicarose1897
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli, Katie Young
Jul 19, 2021 -

Rapids Honda responded

Thank you, Jessica, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 16, 2021

We bought a car the night we came in and found that the dealership didn’t even clean under the hood and around the engine bay. When we called back after finding out animal food under the cover, the manager More

by sophie.vangay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Thomas
Aug 03, 2021 -

Rapids Honda responded

We're sorry to hear, Sophie, about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let me know the best way to reach you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 15, 2021

Joel was super friendly and knowledgeable. Haven't bought a new car in a lot of years and he supported us each step of the way. Christian who processed our paperwork was funny and super clear when explaining More

by christine.silvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian (processed our paperwork), Roy Lacey, Joel Bringle
Jul 15, 2021 -

Rapids Honda responded

Thank you, Christine, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel and Christian here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 15, 2021

Salesman helpful finding me what I needed and tracking down backordered part. Good selection of used cars in this tight market. Good follow up thx More

by fleslie83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Katie Young, Kristina Andriyesh, Scott Andrews
Jul 15, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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