Back

Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

Directions

By Type

Showing 2,675 reviews

July 25, 2021

While trying to fix my speakers they put a crack into the exterior of the 3rd row and will not call back to fix it. More

by cfongthavisay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlin Haney
Aug 11, 2021 -

Rapids Honda responded

Providing a positive experience is our top priority, and I'm sorry that we failed here. I'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly or let me know the best way to contact you and I will reach out. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 25, 2021

My service advisor Chad Zastrow was great. He explained and answered all my questions. My vehicle was serviced and returned to me at the time it was promised. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jul 26, 2021 -

Rapids Honda responded

Thank you so much for your excellent review, Chuck! We are so glad that Chad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 24, 2021

I thought our salesman was great..Howie Syverson. Appreciate him. Did not like how the money was handled and the serivce contract. Really unprofessional tatics. Scott I think was his name i be More

by bingl001
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh
Jul 24, 2021 -

Rapids Honda responded

Thank you for your honest feedback! We are sorry to hear that you weren't fully satisfied with your experience and would like to learn more. Please reach out to me directly if you would be willing to share some more detail. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 24, 2021

Jorge attended me very well. He was very friendly and very knowledgeable with every question I had. He also helped me get the vehicle I was looking for at such a great price under my circumstances. As we More

by edwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa
Jul 24, 2021 -

Rapids Honda responded

Thank you for taking the time to write this review, Edwin! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 24, 2021

Professional and helpful. Attentive. We will recommend Roger to anyone. We will return. Happy e can get our vehicle washed once a week. Thank you More

by peggymarie1947
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
Jul 26, 2021 -

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Roger and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 24, 2021

Fast, friendly service! Beautiful facility too. Rapids Honda Rocks! Did you know they offer a lifetime warranty on most of their vehicles? Pretty cool! I highly recommend this store! More

by sanderson16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Chad Zastrow, Shane Stegeman, Natalie Cherne, Scott Andrews
Jul 26, 2021 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 23, 2021

Wade was hustling between multiple customers serving all. Good experience with everyone at dealership, from being greeted, through financing and into delivery. Daughter loves her first new car. More

by ltollas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson
Jul 24, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Wade, and congratulations to your daughter on her new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 23, 2021

Amazing customer service. Great to work with and easy to talk with. When Eli didn't know the answer, he found it for us. Thank you! More

by tlscheler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Lundebrek, Joel Bringle
Jul 24, 2021 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 22, 2021

It was good, they treated me very well. I would definitely go back again. The service reps are spot on and it was easy to schedule services. More

by ramm.greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jul 22, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 22, 2021

Great service Great people! I would definitely recommend this dealer to anyone who wants quality service and friendly staff. I will be back for all my automotive service! More

by kimwerk65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jul 22, 2021 -

Rapids Honda responded

Kim, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

...
103
...